United States onlyThe Customer Experience Associate role is a mix of customer support, operations and user experience functions that involve managing customer relationships, delivering multi-channel support, troubleshooting and guiding customers, and driving retention through resolution.
Requirements
- Confident and personable on the phone
- Empathetic and patient
- Strong problem-solver
- Adaptable and resilient
- Comfortable learning new tools, products, and workflows
- Thoughtful decision-maker
- Dependable and punctual
Benefits
- Medical/Dental/Vision through Aetna
- 401K
- Telehealth
- Paid Parental Leave
- Flexible PTO
- Paid sick leave
