AFLogistics Support Analyst
ASRC Federal is the government services subsidiary of Arctic Slope Regional Corporation, an Alaska Native Corporation owned by over 14,000 Iñupiat shareholders.
ASRC Federal Facilities Logistics, a subsidiary of ASRC Federal, is seeking a Logistics Support Analyst for support on one of our Prime Logistics programs. This is a remote position, with preferred candidates living in the Fairfield, NJ, Atlanta, GA, or Austin, TX areas.
Responsibilities:
• Serve as the initial point of contact for customer inquiries and issues including but not limited to order processing and stock availability, order prioritization, order status and tracking, order review and cancelation, documentation acquisition and cataloging.
• Organizes, monitors, and provides complete and timely responses to requests originating through customer service shared inbox, support line, and customer web portal.
• Works closely with all levels of the organization/team including inventory, procurement, logistics and 3PL support staff to ensure a positive customer experience.
• Reports the Customer Service Manager.
Requirements:
• HS Diploma required; BS degree a plus
• Strong communication skills, both verbal and written
• Proficient computer skills and experience with MS Office Suite
We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.
EEO Statement
ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.
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About the job
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Job type
Full Time
Experience level
Entry-level
Mid-level
Location requirements
Hiring timezones
United States +/- 0 hoursAbout ASRC Federal
Learn more about ASRC Federal and their company culture.
ASRC Federal is the government services subsidiary of Arctic Slope Regional Corporation, an Alaska Native Corporation owned by over 14,000 Iñupiat shareholders. The company provides a broad range of mission-critical services to federal government agencies dedicated to defense, civil, and intelligence support. Its areas of expertise encompass IT modernization, engineering solutions, software applications, analytics, professional services, and supply chain management.
ASRC Federal employees are dedicated to fulfilling essential missions across various sectors, including space exploration, cybersecurity, public health, and providing operational support to U.S. military bases. By leveraging innovative technology, ASRC Federal plays a crucial role in facilitating seamless air travel and is known for supporting the Federal Aviation Administration's (FAA) objectives. As a certified Great Place to Work, ASRC Federal emphasizes employee growth and development, resulting in a motivated workforce that strives for excellence in serving federal clients.
AFASRC Federal
Company size
5000+ employees
Founded in
2003
Chief executive officer
Jennifer Felix
Markets
Employees live in
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