Account Sales Manager

The Account Sales Manager is responsible for managing and growing relationships within an assigned portfolio of customers across a defined territory. This role focuses on customer retention, satisfaction, and expanding share of wallet by identifying opportunities to deliver additional value through Ascentek’s products, services, and solutions.

Requirements

• Manage and grow relationships within an assigned portfolio of existing customers
• Drive customer retention and satisfaction through proactive engagement and consistent follow-up
• Identify opportunities to increase share of wallet through cross-selling and upselling relevant solutions
• Develop and execute territory and account growth plans to expand revenue within existing accounts
• Conduct regular customer meetings and business reviews to understand operational needs and future opportunities
• Deliver solution-based proposals that demonstrate value, efficiency, and total cost of ownership advantages
• Serve as the primary point of contact for customers, coordinating internally to ensure strong service and fulfillment
• Maintain accurate customer records, activity tracking, and opportunity management within Salesforce CRM
• Analyze sales data, purchasing patterns, and customer trends to identify expansion opportunities
• Collaborate cross-functionally with internal teams including operations, marketing, and customer support to enhance the customer experience
• Promote Ascentek’s e-Commerce platform and digital tools to improve convenience and engagement
• Monitor competitive activity and industry trends that may impact existing customer relationships
• Represent Ascentek professionally at customer meetings, industry events, and trade shows
• Maintain strong organizational habits to manage account priorities, follow-ups, and growth initiatives
• Model Ascentek’s core values through teamwork, accountability, and commitment to doing what’s right
• Contribute to company culture through collaboration, continuous improvement, and participation in team initiatives

Benefits

• Medical Plan options, including fertility coverage and free mental health and telehealth coverage
• Dental and Vision Insurance
• FSA/HSA options
• Paid parental leave
• Company-provided short-term disability, long-term disability, and life insurance
• Supplemental Insurances, including accident, critical illness, hospital, and supplemental life insurance
• 401(k) with a generous company match
• Pet Insurance Benefits
• Tuition reimbursement
• 21 Paid Days Off
• 7 Paid Holidays
• Short-term Incentive Plan (STIP)
• Dress For Your Day (casual dress environment)
• Paid comprehensive on-the-job training
• Company phone provided
• Company computer provided
• Career advancement opportunities