End Customer Account Manager (m/f/d) for Citrix

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Job Description:

Arrow ECS is a value-added IT distributor focused on delivering products and solutions from leading technology providers for enterprise-wide use in the areas of Enterprise and Midrange Computing. In Germany, Arrow ECS concentrates on the product areas of Modern Datacenter, Network & Security, Enterprise Software, as well as Cloud and Services.

We support resellers in implementing customized solutions for their end customers. Our product and solution offerings are combined with continuously growing services in marketing, sales, financing, logistics, technology, and consulting. Professional, partly exclusive training and education under the brand name “Arrow ECSedu” complement our portfolio.

The company currently employs around 300 people in Germany. As part of a large American corporate group, we are listed on the stock exchange and ranked 104th on the Fortune 500 list.

End Customer Account Manager (m/f/d) for Citrix

You will be responsible for developing, implementing, and expanding the sales strategy in the Commercial segment. Your focus will be on acquiring new customers (whitespace), reactivating former clients, and strengthening our market presence against competitors.

In close collaboration with our Country Channel Teams, you will coordinate sales activities in your region and make a significant contribution to achieving our corporate goals.

What will you be doing at Arrow ECS?

• Independently implement the sales strategy for acquiring new customers in the commercial sector
• Build and maintain strategic relationships with decision-makers at C-level and senior management
• Execute EMEA-wide initiatives and programs locally
• Support and develop strategic partnerships to generate new business opportunities
• Manage forecasting and pipeline in coordination with country teams
• Provide sales support and consulting to Regional Vice Presidents, Country Managers, and Business Unit Leaders
• Collaborate with EMEA teams to ensure consistent market approaches
• Work closely with country-level Business Developers to achieve targets
• Design and implement targeted sales and marketing campaigns in collaboration with marketing experts
• Develop Sales Plays to promote product adoption in the commercial segment

What are we looking for?

• At least 5 years of experience in direct or end-customer sales—ideally in cloud computing and virtualization technologies
• Knowledge of Citrix products and solutions is a strong advantage
• Experience in the tech sector, especially in managing customer relationships, processes, programs, and leading sales teams in the IT industry
• Successful collaboration with marketing teams to optimize go-to-market strategies
• Excellent communication and teamwork skills
• Experience working in a matrix organization and complex structures
• Fluent in German and English
• Willingness to travel (approx. 50%)
• Strong sense of responsibility, organizational skills, and structured working style
• Ability to inspire, connect, and motivate people
• Deep understanding of vendor strategies and the ability to convincingly communicate their value
• Strong commercial thinking and a keen sense for business development
• “Hunter” mentality with a strong focus on success in new customer acquisition

What’s in It for You?

• Flexible working hours
• Capital-forming benefits
• Subsidy for company pension plan
• 30 days of vacation per year
• Subsidy for corporate fitness (Wellpass)
• Bike leasing
• Employee discounts
• Company doctor
• Open corporate culture
• Modern & dynamic work environment
• Secure & trustworthy employment relationship
• Collegial team with flat hierarchies and short communication paths
• Attractive, performance-based compensation (base salary plus bonus)

We offer you a responsible, exciting role in a collegial atmosphere with many opportunities for professional and personal development.

We look forward to your application and to shaping the future of the Commercial segment at Citrix together with you!

THE FUTURE IS YOURS. WE OFFER THE PERSPECTIVES.

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