Project Manager

MAIN PURPOSE OF THE ROLE

To lead and manage project teams, ensuring smooth coordination, documentation, and communication throughout commercial Electric vehicle charging infrastructure project lifecycle. This role is vital for agreeing timelines, ensuring deliverables are kept to programme, effective team collaboration and risk and issue management.

MAIN RESPONSIBILITIES

• Leads in planning and execution of projects
• Create and maintain comprehensive project plans and other associated project governance
• Track project progress and communicate regularly with internal teams and external stakeholders to ensure deliverables are met
• Stakeholder management – regular reporting to key internal and external stakeholders on progress, key risks and issues
• Organise and lead project meetings, update associated governance and follow up on actions
• Monitor project budgets and manage financial reporting
• Risk and issue management, escalating where appropriate and tracking to appropriate mitigation / resolution
• Maintain project management tools (MS Project)
• Create and manage internal / external communications plan
• Proactive management of project legals
• Input into broader programme strategy development
• Any other project associated tasks as required.

KEY STAKEHOLDERS:

Externally: TfL, UKPN, iDNOs, OEMs, infrastructure suppliers

Internally: ZEV steering group, London ALT, ELT, project teams, garages/end users.

PERSONAL SKILLS AND EXPERIENCE

• PM certification (PRINCE2, APM or similar)
• Experience leading projects and involvement on larger scale programmes
• Industry experience (public transport / construction) preferred
• Basic knowledge of budgeting and resource management
• Excellent communication, organisational and relationship management skills.

OPERATIONAL SKILL BEHAVIOURS

Safety Champion

• Ensure the safety of employees and customers is not compromised
• Actively promote safety consciousness amongst staff
• Look for safer methods of working

Working With Others

• Playing an active role as a team member whilst involving and encouraging others to contribute to team achievements
• Persuading others on a course of action through presenting an understanding of the situation, building a strong case and making an impact
• Steering others towards a goal and motivating them to achieve it, showing support and encouragement for their efforts
• Listening to what others have to say and communicating one’s own ideas / information in an appropriate manner to ensure all parties maintain a full and up to date understanding

Business Facilitator

• Establishing, managing & developing professional relationships (with staff, customers & other bodies) in order to identify needs and deliver a quality service

Strategically Aware

• Understanding the needs of the business
• Finding ways improve performance by generating ideas, using knowledge of Arriva and other businesses. Initiating the appropriate action
• Understanding diversity and the business case for it
• Being aware of competitor activity

Commercial Focus

• Developing opportunities to add value to the business
• Using methods of ‘best practice’
• Identifying ways to do things better
• Using knowledge and understanding of operations to deliver the best possible service

Customer Orientation

• Commitment to deliver a better service
• Seeking to understand the needs of customers and exceed their expectations

This job description sets out the main duties and responsibilities of the job-holder. It does not constitute an exhaustive or comprehensive description of duties and the job holder will be required to carry out any additional tasks as and when requested to do so by their manager.

Responsibilities and duties may also change in light of future business needs and personal development.