Oracle CX Solutions Senior Client Executive

Company Overview:

Argano is the world’s largest global digital consultancy, exclusively connecting design and delivery for the transformation of high-performance business operations, extending our clients’ commercial agility, profitability, customer experience, and growth. Our strategic consulting, bolstered by proprietary IP, provides a comprehensive view of business operations, pinpointing areas of strength and unveiling opportunities for improvement. Argano is at the intersection of operations and technology for digital transformation

Position Title:

Oracle CX Solutions Senior Client Executive

Job Summary:

The Senior Client Executive at Argano plays an important role within the sales team, driving strategic initiatives and managing key client relationships. This position requires a deep understanding of both business and technology services to provide comprehensive solutions to clients. These professionals are responsible for finding new business opportunities, engaging new clients or prospects, developing proposals, and handling the contract process. They help the company grow by finding, acquiring, and managing SMB sales and projects. This role demands top-notch skills in sales, marketing, communication, and customer relations.

Argano 4 Oracle is seeking an experienced CX Solutions Client Executive (SCE) to drive sales opportunities in the US / CA CX Market Reporting to the Senior Vice President of Sales, the SCE will be responsible for developing new business and will be the primary point of contact for CX clients interested in learning more about Argano 4 Oracle services and solutions.

Responsibilities:

• Focus on finding sales and building projects with them.
• Identify and pursue new business opportunities. Work with the Oracle applications sales organization to identify opportunities develop new business in assigned key client accounts and nurture client relationships.
• Generate and pursue new business (logos) supported by a lead generation / channel team.
• Serve as the client facing lead on sales pursuits from opportunity identification and qualification through close.
• Work with the Argano Solution Architect and Industry Lead organizations to position Oracle based solutions and identify opportunities, qualifying service opportunities, developing a sales strategy, working on proposals and client presentations. The SCE will engage the appropriate Argano resources and subject matter experts and work to differentiate Argano in the sales process. You will work collaboratively with Oracle and other brands/organizations within Argano.
• Manage the shaping and closure of opportunities, leveraging Argano specialists to support as necessary.
• Present differentiated positioning to all levels of client management ranging from line-level management to the executive office.
• Develop and adhere to a sales plan for targeting and penetrating new business.
• Complete all aspects of the business development cycle, including prospecting/cold calls, discovery, presentation, proposal creation, contract negotiation, and relationship development.
• Infiltrate and influence decision-makers at the highest levels within 'large enterprise' and 'mid-market' accounts
• Manage and nurture key client relationships, ensuring satisfaction and loyalty.
• Develop and execute strategic sales plans to achieve revenue targets.
• Provide mentorship and guidance to junior team members.
• Collaborate with other departments to enhance service offerings based on client feedback.
• Conduct thorough market research to identify new business opportunities.
• Achieve and exceed sales targets within assigned territories.
• Collaborate with cross-functional teams to create compelling proposals and presentations.
• Travel required to clients as needed.

Minimum and/or Preferred Qualifications:

EDUCATION:

• Bachelor’s degree in Business, Marketing, Finance, Accounting, or related field, expected.
• MBA, relevant master's degree or PhD preferred.

EXPERIENCE:

• Minimum of five years of demonstrated experience selling Oracle Cloud CX/EPM/ERP/SCM/HCM preferred OR other consulting services with enterprise software companies and/or top tier consulting firms.
• Professional demeanor to include excellent writing, editing, speaking, planning, and presentation skills.
• Self-starter with the ability to work collaboratively with other team members or individually.
• Strong interpersonal, social, and networking skills
• Demonstrated success selling deals in the $500K to $5M range.
• Experience crafting and executing strategic and tactical plans to close large revenue projects.
• Strong sales management knowledge and/or experience
• Experience selling high end, project-based, professional technology consulting & managed services.
• Ability to identify key decision-makers within organizations, present a clear, concise case for partnering with Argano and close business through superior customer service.
• Experience with a complex pursuit process, proposal development and oral presentations that win new business.
• Ability to gain access and influence decision-makers at the highest levels in client organizations.
• Strong presentation / communication / team skills
• Ability to meet deadlines and ensure that your customers and prospects are receiving timely feedback and support as needed.
• Proven track record of meeting and exceeding sales quotas.
• Strong negotiation and communication skills.
• Proven success in managing complex sales cycles and closing deals.
• Leadership experience in a sales or account management capacity.
• Strong strategic thinking and problem-solving skills.

SKILL REQUIREMENTS:

• Sales Acumen: Ability to meet and exceed targets. Strong understanding of the sales process and ability to navigate complex sales cycles.
• Industry Knowledge: Stay informed about industry trends and competitors.
• Strategic Thinking: Develop and execute strategic account plans.
• Communication Skills: Excellent verbal and written communication skills. Ability to articulate complex ideas clearly and persuasively.
• Relationship Building: Establish and nurture relationships with potential clients. Collaborate with internal teams to provide effective solutions.
• Negotiation Skills: Strong negotiation skills to close deals that are mutually beneficial. Ability to handle objections and resolve conflicts.
• Adaptability: Flexibility to adapt to evolving market conditions and client needs. Willingness to learn about new technologies and services.
• Problem-Solving: Identify client challenges and propose effective solutions. Collaborate with internal teams to address client needs.