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AppDirectAP

ITAD Operations Associate

AppDirect is a San Francisco-based B2B subscription commerce platform that enables businesses to buy, sell, and manage technology services. Founded in 2009, it connects technology providers, advisors, and businesses through its comprehensive digital commerce solutions.

AppDirect

Employee count: 501-1000

India only

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AppDirect is seeking an ITAD Operations Associate to join their Global Operations team. This role involves overseeing ITAD processing workflows, assigning and monitoring action queues, and conducting QA checks to ensure compliance with service level objectives.

Requirements

  • 2-4 years of experience in operations, data analysis, logistics coordination, or customer support
  • Strong skills in Google Sheets (pivot tables, filters, lookups)
  • Strong English verbal and written communication skills, especially over Slack and email
  • High attention to detail and ability to manage multiple workflows in parallel
  • Comfortable with structured SOPs, but proactive in suggesting improvements
  • Experience with (or a strong appetite to learn) no-code automation tools like Parabola, Zapier, or similar

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Location requirements

Hiring timezones

India +/- 0 hours

About AppDirect

Learn more about AppDirect and their company culture.

View company profile

AppDirect is a B2B subscription commerce platform company that simplifies how businesses buy, sell, and manage technology. Founded in 2009 by Nicolas Desmarais, Daniel Saks, and Andy Sen, the company emerged from a vision to make technology universally accessible and to help businesses thrive in the burgeoning digital economy. Headquartered in San Francisco, California, AppDirect has established itself as a leader in the cloud service commerce space, trusted by major global brands such as Microsoft, Google, Comcast, and Vodafone. The company's core mission is to provide businesses with the necessary technology, tools, and expertise to succeed. It achieves this through an extensive ecosystem that connects technology providers, advisors, and businesses on its robust subscription commerce platform.

The AppDirect platform is designed to address the complexities of digital commerce by offering end-to-end solutions for monetizing and managing digital services. This includes capabilities for creating custom-branded marketplaces, managing subscription billing, and distributing a wide array of cloud-based products and services. AppDirect's offerings span various categories, including cloud monetization products like AppMarket, AppBilling, AppDistribution, AppReseller, and AppDevices, as well as cloud management solutions such as AppIdentity, AppInsights, AppWise, and AppHelp. The platform supports integration with existing business systems via comprehensive APIs and connectors, allowing businesses to scale and innovate without overhauling their current technology infrastructure. Recognized for its marketplace development platform strength, AppDirect was named a Leader in The Forrester Wave™: Marketplace Development Platforms report. The company powers millions of cloud subscriptions worldwide, serving over 1,000 providers, 10,000 advisors, and 5 million subscribers. AppDirect's commitment to innovation is also demonstrated through programs like AppDirect Capital Invest, which provides flexible financing options for technology advisors to grow their businesses.

Employee benefits

Learn about the employee benefits and perks provided at AppDirect.

View benefits

Flexible work hours

AppDirect Canada Inc. provides flexible work hours.

Telecommuting

AppDirect Canada Inc. supports telecommuting options.

Health benefits for new employees

AppDirect Canada Inc. offers health benefits to new employees.

Paid time off to volunteer

Employees receive paid time off to volunteer (up to 1 paid day at AppDirect Canada Inc.).

View AppDirect's employee benefits
Claim this profileAppDirect logoAP

AppDirect

Company size

501-1000 employees

Founded in

2009

Chief executive officer

Nicolas Desmarais, Daniel Saks

Employees live in

View company profile

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