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ApiiroAP

Technical Support Engineer

Apiiro is an Application Security Posture Management (ASPM) platform that helps organizations secure their applications from code to cloud.

Apiiro

Employee count: 51-200

United States only

Apiiro is seeking a highly motivated Technical Support Engineer with a Tier 3 certification to join their growing global team. The role involves working directly with enterprise customers to resolve their technical issues, advising on platform adoption, and acting as a trusted technical advisor. The company is focused on application security and is looking for someone to shape the success of their implementations.

Requirements

  • 3+ years in technical or product support, ideally for SaaS, AppSec or DevOps platforms
  • Tier 3-level troubleshooting skills across: Source control systems, Cloud platforms, Monitoring & observability tools
  • Scripting skills (Python, Bash, or PowerShell)
  • Excellent customer communication skills

About the job

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Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

United States +/- 0 hours

About Apiiro

Learn more about Apiiro and their company culture.

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At Apiiro, we are at the forefront of revolutionizing application security through our groundbreaking technology. Our mission is to empower developers and security teams to build and release secure software at the speed of modern development. Through our innovative Application Security Posture Management (ASPM) platform, we provide a unified solution that brings together risk visibility, prioritization, and remediation. We leverage a proprietary Risk Graph, built upon our patented Deep Code Analysis (DCA) technology, to deliver unparalleled context into the security posture of applications. This allows us to move beyond simple vulnerability scanning and understand the intricate relationships between code, cloud infrastructure, and the software supply chain. Our platform is designed to seamlessly integrate into the development lifecycle, providing developers with the insights they need to address risks proactively, without sacrificing velocity.

Our innovation extends to our unique code-to-runtime matching capabilities, which bridge the gap between development and production environments. This provides a holistic view of security risks, from a line of code to a running container. By automating the detection and remediation of critical risks, we are fundamentally changing the way organizations approach application security. We enable security teams to move from a reactive to a proactive stance, embedding security into the very fabric of the development process. Apiiro's platform is built to handle the complexities of modern, cloud-native applications, offering a scalable and open solution that integrates with a wide array of development and security tools. We are committed to continuous innovation, helping the world's leading enterprises navigate the evolving threat landscape and deliver secure, high-quality software to their customers.

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Apiiro

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Apiiro hiring Technical Support Engineer • Remote (Work from Home) | Himalayas