Czechia onlyWe are looking for a Night Shift Support Engineer to handle customer inquiries from 5 PM to 2 AM CET. The role involves solving business and technical issues via chat and email, while mastering our web scraping platform.
Requirements
- 1–2 years of support experience, ideally in a software-as-a-service company
- Knowledge of programming principles and HTML/CSS/JavaScript is an advantage, interest in technology at the very least
- Professional verbal and written communication skills in English
- Strong customer orientation
- Passion for technology
- Ability to explain complex information to customers clearly and concisely
Benefits
- Space, support, and autonomy for personal growth, with a direct impact on our success
- Full-time position in Prague (Lucerna Palace), Brno (Titanium) or fully remote
- Nobody counts holidays as long as the work gets done
- Stock options and profit sharing
- Free Multisport card
- We welcome pets, kids, and bikes at the office
- Epic team buildings and offsites with biking, canoeing, and other adventures
- Solid education and training budget, conference tickets, internal “Eat & Learn” sessions, and the possibility to work across teams
- Generous hardware budget
- Free dinners every day when working from the office
- Unlimited supply of coffee & beer and snacks
- Free entry to the wonderful Prague and Brno Zoo
- Ping-pong, chess, PS5, lightsabers
AT, BE + 28 more
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