Client Account Manager - (LatAm, Direct Hire)

We are looking for a Client Account Manager to own the client journey from consultative sales to onboarding to retention and upsells, critical to our growth strategy. As a Client Account Manager, you will take ownership of client delivery, anticipate challenges, and maintain high client satisfaction, working cross-functionally with Recruiting, Operations, and Finance to ensure a seamless experience for every client.

Requirements

• 3+ years of experience in Client Account Management, Recruitment Account Management, or B2B Customer Success
• Proven ability to manage multiple clients and processes simultaneously
• Experience working with U.S. start-ups
• Exceptional written and verbal English communication skills (native/bilingual level)
• Comfortable using CRM/ATS/Collaboration tools (Workable, Monday.com, Slack, Zoom/Fathom)
• Ability to work full U.S. Central or Pacific time zones reliably
• Ability to work reliably and independently in a remote setting with minimal supervision
• Bachelor Degree or higher (summa, magna or cum laude and/or Academic Scholar from a reputable college preferred)