Customer Solution Specialist

Career Category

Job Description

HOW MIGHT YOU DEFY IMAGINATION?

You’ve earned your degree. How will you use that achievement to reach your goals? Do more with the knowledge you’ve worked hard to acquire and the passion you already have. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Become the professional you are meant to be in this meaningful role.

Customer Solution Specialist Oncology – North Greece

What you will do

Responsibilities

Collaborates with manager to develop and implement territory POA and key account plans.

Achieve POA

Evaluates progress vs. plan monthly and agrees to course corrections with manager

Contributes to Cluster/Territory Teams Collaborates to agree on key account plan objectives/responsibilities

Engages with peers and District Manager to learn best practices

Demonstrates an understanding of industry and healthcare trends, of how retail practices, clinics and hospitals operate.

Identify and gather competitive information

Follows through on customer commitments and requests in a timely fashion

Reports customer activity in the CRM system and ensures customer profiles are kept up-to-date

Operates within the agreed expense budget aligned with POA priorities

Seeks advise and assistance to organize activities

Continuously develops and improves product knowledge, communication and selling skills through self-learning and active participation in agreed training programs.

Drives own development

The knowledge and skills necessary to perform the duties of this position are typically acquired through the following combination of education, experience and knowledge, or the equivalent.

Minimum Requirements

Minimum 3 to 5 years of experience in the pharmaceutical industry

Minimum 2 years in a sales-related job in Oncology

Good knowledge of computer systems (CRM databases and MS Office)

Fluency in local language, both in oral and written communication

Preferred Requirements

Bachelor’s degree in life science or (bio) medical sciences

Knowledge of Customer Relation Management principles

Exposure to interactions with various disciplines and organizational levels

Exposure to project management principles

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The qualified professional we seek is a Customer Solution Specialist with these qualifications.

Some of the vast rewards of working here

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.

• Full support and career-development resources to expand your skills, enhance your expertise, and maximize your potential along your career journey
• A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
• Generous Total Rewards Plan—comprising health, finance and wealth, work/life balance, and career benefits

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

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Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.