Strategic Account Representative

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Ready to explore a career path? Start your journey.

What You’ll Do:

Project Management Support:

• Assist the Travel Manager in the planning and execution of client travel programs, ensuring projects are delivered on time and within scope.
• Utilize project management skills to coordinate tasks, timelines, and resources effectively.
• Collaborate with client to gather requirements, address concerns, and provide strategic recommendations.
• Proactively address issues to ensure smooth project progression and successful outcomes.
• Gets results by operating with a sense of urgency, employing effective time management to deliver results within deadlines.
• Global project management support including but not limited to, maintaining project documentation, including meeting minutes, action items, and project status reports, ensuring accuracy and accessibility for all stakeholders.

Data Reporting and Insights:

• Consolidate data from various sources to provide a comprehensive view on project data requirements.

• Support the Travel Manager in using data analytics tools to generate reports and insights for client review.
• Uses analytical and creative approach to condense large amounts of data into a clear, concise, effective format.
• Collaborate with the Travel Manager in analysing feedback from traveler surveys, extracting valuable insights to understand overall satisfaction levels and areas for improvement in the corporate travel program.

What We’re Looking For:

• Collaborate with the Travel Manager in creating compelling and visually engaging PowerPoint presentations for client meetings, ensuring that key project insights and recommendations are effectively communicated.
• Summarize complex project details, data analyses, and outcomes into concise and accessible formats, facilitating clear communication with clients and internal stakeholders.
• Interact directly with the customer, possessing strong customer service and consultation focus.

• Strong Project Management and organizational skills.
• Must have knowledge of group air processes / travel to meetings setup.
• Must be a self-starter & able to work independently.
• Strong written and verbal communication skills.
• Ability to work under pressure and maintain flexibility.

Location

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• Wellbeing resources to support mental and emotional health for you and your immediate family.

• And much more!

All qualified applicants will receive equal consideration for employment without regard to age, gender identity (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, race, color, religion, creed, national origin, disability, veteran status, citizenship or marital status. It is our policy to maintain an equal-opportunity environment free from intimidation, harassment or bias for our candidates, colleagues, clients and suppliers.

We are committed to providing reasonable accommodation to individuals with disabilities. Please, let your recruiter know if you need an accommodation at any point during the hiring process. For more details, please consult GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!