E-Commerce Merchandiser

E-Commerce Merchandiser responsible for day-to-day execution and strategic thinking, working with the organisation to resolve customer-facing issues and improve the overall patient journey. The role involves analysing customer behaviour and performance data to improve discovery and conversion, and collaborating cross-functionally with Product, Marketing, Pharmacy, and Operations.

Requirements

• 2–5 years' experience in e-commerce merchandising or a similar role
• Experience managing large product catalogues (100+ SKUs) within a CMS or e-commerce platform
• Strong working knowledge of Shopify (headless CMS experience a plus)
• Experience using GA4 or similar analytics tools to track user behaviour and performance
• Solid understanding of conversion optimisation, customer journeys, and merchandising strategy

Benefits

• Generous Leave: 25 days holiday (rising to 27 after year one and 30 after year two) + 8 bank holidays
• Pension Matching: Up to 5% employer matching contributions
• Flexibility and Wellness: Work-from-home options, cycle-to-work scheme, and more
• Growth Opportunities: Collaborate across teams and represent Montu at events, with support to grow your skills and impact
• Enhanced Maternity & Paternity Leave