United States onlyAs a Manager I, Field Technical Service Engineering - Surgical, you will lead a team of field service engineers to install and support Alcon equipment, meet customer needs, and achieve financial goals. You will also be responsible for hiring, developing, and leading a team, as well as implementing work objectives and performance reviews.
Requirements
- Provide comprehensive service and sales support on all Alcon equipment
- Maintain positive working relationships with customers, field sales, clinical teams, and other regional managers
- Meet or exceed annual regional goals through established metrics
- Confirm compliance of all regulatory requirements assigned to the region's Field Service Engineers
- Achieve financial goals and control expenses within budgetary guidelines
- Support service contracts and time-material revenue by working closely with the internal sales team
Benefits
- health, life, retirement, flexible time off for exempt associates, PTO for hourly associates, and much more
