AF, AE + 1 moreWhy AIS?
When you join AIS, you’re joining a mission-driven team that’s passionate about making a difference. You’ll work on projects that matter, alongside industry-leading experts, in an environment that fosters innovation, driving client success, and empowering our team to make a lasting impact. As an employee-owned company, we value collaboration, inclusivity, continuous growth, and shared success.
Employee Ownership: Your contributions directly impact the company’s success, and you share in its achievements.
Continuous Learning: Access to resources, training, and mentorship to support your professional growth.
Inclusive Culture: A workplace where diversity is celebrated, and everyone’s voice is valued.
Mission-Driven Work: Engage in projects that make a meaningful difference for our clients and communities.
What are we looking for?
At AIS, we're looking for more than just skills - we're looking for driven individuals who are passionate about making a difference, eager to grow, and aligned with our core principles.
Working@AIS
At AIS, we are dedicated to providing our employees with diverse opportunities to grow their careers while supporting a variety of impactful projects. For this position, we are seeking a talented individual to join AIS as a Senior Change Manager.Core Knowledge & Skills: Develops detailed change plans, executes communications and training, identifies risks, and monitors effectiveness.
Work & Complexity: Manages moderately complex projects, tailors approaches, and drives operational improvements.
Quality & Independence: Maintains high standards, uses feedback for improvement, and makes decisions within project scope.
Teamwork & Communication: Guides teams, mentors juniors, collaborates cross-functionally, and manages stakeholder communications.
Consulting & Engagement: Offers technical recommendations, advises on process improvements, and contributes to policy development.
Position Summary
We are seeking a mid-level Organizational Change Management (OCM) Specialist to support enterprise transformation initiatives driven by Microsoft 365 migration and modernization efforts. This role will help plan, coordinate, and execute change activities that enable user adoption, minimize disruption, and improve business outcomes across solutions including Exchange Online, SharePoint Online, Microsoft Teams, Power Platform, and Azure B2B collaboration capabilities.
The ideal candidate has practical experience supporting technology-driven change in complex organizations and understands how to translate technical change into business-ready communications, stakeholder engagement, training, adoption strategies, and end-user support readiness. This person should be comfortable working alongside project managers, technical architects, engineers, security teams, and business stakeholders to drive successful transition and sustained adoption.
Key Responsibilities
Support the development and execution of organizational change management strategies for Microsoft 365 migration and collaboration modernization initiatives.
Assess change impacts across business units, user communities, support teams, and leadership stakeholders.
Develop stakeholder engagement plans tailored toimpactedaudiences, leadership groups, champions, and support organizations.
Create andmaintainchangeartifacts including communication plans, impact assessments, readiness assessments,adoptionroadmaps, stakeholder matrices, and feedback mechanisms.
Draft clear end-user communications for migrations, feature rollouts, policy changes, cutovers, and post-deployment support.
Design and coordinate user enablement materials such as quick reference guides, job aids, FAQs, training decks, adoption campaigns, and knowledge content.
Partner with technical and project teams to understand migration schedules, solution dependencies, risks, and user-facing impacts.
Support rollout and adoption of Microsoft 365 workloads, including:
Exchange Online migrations and mailbox-related change impacts
SharePoint Online modernization and document collaboration changes
Microsoft Teams adoption for chat, meetings, collaboration, and integrated workflows
Power Platform adoption, governance awareness, and business process transformation
Azure B2B and external collaboration changes affecting guest access and cross-tenant sharing
Coordinate user readiness activities before major deployment milestones, including pilot groups, champions networks, training sessions, and support transition activities.
Gather, analyze, and reportadoptionmetrics, stakeholder feedback, training participation, and organizational readiness indicators.
Identifyresistance points, adoption barriers, and business risks, and recommend mitigation strategies.
Support development of post-go-live reinforcement plans to drive sustained usage and process adoption.
Collaborate with servicedesk, operations, and support teams to ensure support readiness and smooth transition into steady-state operations.
Required Qualifications
Bachelor’s degree in Organizational Development, Communications, Business, Information Systems, Human Resources, or a related field, or equivalent practical experience.
3–6 years of experience in organizational change management, user adoption, communications, training, or transformation delivery.
Microsoft Certified: Security, Compliance, and Identity Fundamentals.
Microsoft Certified: Power Platform Fundamentals.
Hands-on experience supporting change initiatives tied to Microsoft 365 migration or digital workplace transformation.
Experience developing communication materials, training collateral, stakeholder plans, and end-user adoption content.
Understanding of Microsoft 365 services and the end-user/business process impacts associated with:
Exchange Online
SharePoint Online
Microsoft Teams
Power Platform
Azure B2B / external collaboration solutions
Experience conducting stakeholder analysis, changeimpact assessments, and readiness activities.
Strong written and verbal communication skills with the ability to tailor messaging for executives, managers, and end users.
Ability to work effectively across technical and non-technical teams in a fast-paced project environment.
Strong organizational skills with the ability to manage multiple workstreams, deadlines, and dependencies.
US Citizenship required.
Preferred Qualifications
Experience supporting large-scale enterprise migrations or phased rollout programs.
Familiarity with structured OCM methodologies such asProsci, ADKAR, Kotter, or similar frameworks.
Experience working in regulated, security-conscious, or highly matrixed environments.
Experience building champions programs, pilot programs, or business readiness networks.
Familiarity with service transition, IT support models, and operational readiness planning.
Exposure togovernance and compliance considerations associated with Microsoft 365 collaboration platforms.
Proscicertification or similar change management training is a plus.
Core Competencies
Change impact assessment
Stakeholder engagement
Executive and end-user communications
Training and enablement development
Adoption and reinforcement planning
Organizational readiness
Cross-functional collaboration
Business-focused problem solving
Metrics, reporting, and feedback analysis
Success Measures
Stakeholders are informed, engaged, and prepared for upcoming changes.
End users receivetimely,accurate, and actionablecommunicationsand training.
Adoption of Microsoft 365 capabilities improvesfollowingdeployment.
Business disruption during migration is minimized.
Support teams are prepared to sustain solutions after go-live.
Resistance is proactivelyidentifiedand effectively addressed.
Applied Information Sciences does not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age, disability, protected veteran status, or any other basis. Employment decisions are based solely on qualifications, merit, and business needs.
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