DE, NL + 2 moreCompany Introduction:
Airspace is a tech-enabled freight forwarder that’s redefining how the world’s most critical packages are delivered. Headquartered in Carlsbad, California, Airspace has employees who are based around the world. Our European headquarters is in Amsterdam, The Netherlands.
As a recognized leader in AI and machine learning, our team leverages data and patented technology to coordinate logistics across a global network of drivers and airlines. Our goal is to deliver those packages that are truly mission-critical in a way that is faster, more transparent, more secure, and more accountable than ever before. The items we deliver range from organs for transplant, to parts for critical machinery including grounded aircraft and highly sensitive components such as semiconductors.
Airspace has been rated one ofAmerica’s best Startup Employers, listed as one of CNBC’s Disruptor 50 companies, and featured as an Innovation and Disruption leader by CBS News. Airspace has the support of leading investors such as Telstra Ventures, HarbourVest Partners, Defy Partners, DBL Partners, and Scale Ventures. To date the company has raised more than $140m.
The company is growing rapidly and serving more places around the world than ever before. We are looking for passionate, motivated individuals who want to make an IMPACT every day to help us execute on our mission of reshaping the world of time-critical logistics.
Overview
We are seeking a Strategy Operations, Go-To-Market Senior Analyst, who will report into the Director of SO of Industrials and will help scale the business by launching and executing a broad set of highly critical and visible initiatives. You will work and collaborate closely with the Leadership Team and cross-functional teams in your day-to-day to develop and implement growth strategies, improve our commercial and cross-functional processes, and tactically drive growth, adoption and retention. We’re looking for that person who knows what to do next, and if there isn’t a next step, figuring out what the next step should be and doing it!
High-level traits that help you thrive at Airspace
- Self-starter with a knack for technology, operations, systems thinking, and tool process building
- Enjoys a fast-paced environment and can work on several projects at once
- Willingness to learn, “own” problems, and partner with more experienced individuals to define solutions and then implement them!
Role Responsibilities:
Strategy formulation execution
- Partner with greater SO team and Industrials Leadership to scope and execute strategic initiatives
- Understand and solve complex business problems and support strategic decision-making for department Leaders and the C-Suite through data analysis, research and workshops. Your main focus will be on revenue growth topics, but you will also be exposed to strategic topics in operations to drive margin expansion
- Support the strategic vision of Airspace’s growth plans: support the Director of SO to prepare and lead strategy formulation sessions
Business performance management
- Outline, maintain and manage a healthy sales operating cadence. Define KPIs and ensure KPI achievement through progress monitoring, tracking and project management of the prospecting and sales pipeline. Liaise with the revenue org to create accountability for progress.
- Collaborate with Analytics team members to build dashboards, reports and forecasting tools to improve revenue predictability; maintain analytical tools that support customer operations and reporting requirements (knowledge of Looker and SQL preferred, but not required)
- Contribute to sales effectiveness by identifying short-term and long-range issues that must be addressed, recommending options, courses of action, and implementing them in partnership with the Sales and Account Management teams
Process engineering
- Collaborate closely with department Leaders (e.g., revenue, operations, finance) on cross-functional projects to define, build and deploy company-wide processes, solutions, dashboards and tools
- Independently be responsible for projects and sub-initiatives that improve our end-to-end sales and operational processes with a focus on efficiency, scalability, and reportability
- Quickly learn to be proficient in Salesforce and Looker; able to build your own reports and make process / system recommendations in Salesforce by understanding system capabilities (in partnership with other SO team members)
Strategic account support
- Serve as Project Manager for High-Value Prospect (HVP) Logos prospecting and new client onboardings. Ensure progress throughout the pipeline and onboarding project.
- Work fluidly within a highly flexible team and take on a broad set of priority strategic tasks that include margin analysis, pricing analysis, formal responses to RFPs, and some basic Salesforce administration
- Support Airspace’s solution-based selling approach: Identify current and future customer service requirements in the High Tech and Automotive verticals by supporting the sales/AM team to establish a personal rapport with potential and actual customers in order to understand service requirements and translate them into concrete internal project plans and motions
- Support sales org in analyzing data and building compelling presentations
Required Skills:
- 2-5 years of experience in an analytical role, for example management consulting, revenue operations (RevOps), strategy operations (SO), data analytics, or business operations (BizOps)
- MSc/MA from a leading academic institution with a strong academic record or equivalent professional experience
- STEM background preferred
- Highly proficient in google sheets, google slides, Excel and PPT; SQL experience preferred
- Most of all here, you are a “systems” and tools thinker, and have a desire to build tools that are widely used and avoid repetitive tasks
- Comfortable working closely with Sales Account Management leaders; understands core Revenue team KPIs and how they are set and generated
- Comfortable creating reports out of critical business systems such as Salesforce and Looker
- Experience using a CRM, preferably Salesforce, with knowledge of system capabilities and an understanding of general RevOps KPIs / pipeline reporting
- Direct experience synthesizing information from multiple sources and using data to substantiate recommendations and identify areas of risk
- Willingness to learn the operational and technological details of time-critical logistics, air freight, and our business so that you can be a better problem solver
- Exceptional project management, organizational and analytical reasoning skills – you will not only be in charge of ideation, but also implementation!
- Excellent verbal, written, and interpersonal communication skills
- Entrepreneurial and resourceful; finds ways to solve problems when path to a solution is not obvious
- Puts mission and organization above themselves; positive attitude and comfortable working in a fast-paced, high-growth environment and collaborating with diverse teams from different geographies and backgrounds
- Experience in logistics is not necessary
Core Values:
- We are One Team. We believe we all accomplish more when we are working together.
- We make an Impact. We are determined to have a positive influence on our environment, our customers, our industry, and our world.
- We are Passionate. We care deeply about our mission and are not afraid to raise the bar.
- We are Transparent. We pride ourselves on having open, honest, and sincere communication with our team and customers.
- We are Innovative. We never settle and are always striving to improve our product, service, and ourselves.
About Airspace:
From life-saving organs to essential machinery components, Airspace is trusted by the world’s largest companies and most critical healthcare organizations to move their most time-sensitive shipments on time, every time. Our proprietary AI-powered platform is the most advanced of its kind- awarded and protected by multiple patents, it provides speed, reliability, and transparency unrivaled in time-critical logistics. We are thinkers, builders, and doers; from building and deploying AI in the world to assembling a world-class operations team, Airspace is on a hypergrowth trajectory while remaining hyper-focused on the needs of our customers and team members.
With offices in the United States in Carlsbad, CA and in Europe in Amsterdam, Frankfurt, Stockholm, and London, we are rapidly scaling into new markets and industries while continuing to innovate and maximize value for our customers. Backed by leading investors including Telstra, HarbourVest, Prologis, Qualcomm, Defy, and others, Airspace has raised $140M to date.
Join our team of 300+ technologists, futurists, and industry veterans as we work as One Team to revolutionize time-critical logistics.
Airspace is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, Airspace participates in the E-Verify program for all locations.
Netherlands
Sweden
United Kingdom
United States
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