Customer Support Representative

airSlate offers a no-code platform for automating document workflows, aiming to enhance productivity and reduce manual tasks.

airSlate

Employee count: 201-500

Philippines only

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Customer Support Representative at airSlate. Resolve support issues, conduct product demos, and identify customer needs to drive satisfaction and retention.

Requirements

2+ years of experience as a Support Specialist in an IT company
Fluent English with excellent grammar and writing skills
Strong customer service skills and a passion for helping others
Excellent written and verbal communication, with empathy across chats and tickets
Flexibility and adaptability
A team-oriented mindset and the ability to learn quickly in a changing product environment

Benefits

Flexible working environment
Competitive compensation
Professional growth and learning
Health and well-being
Family-friendly culture
Giving back
Open communication

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About the job

Apply before

Jun 30, 2026

Posted on

May 01, 2026

Hiring timezones

Philippines +/- 0 hours

Job categories

Customer Support Representative Customer Support & Success Jobs Customer Support Jobs Customer Support Associate Customer Success Representative Customer Support Specialist Customer Support Customer Service

Skills

Customer Service Ticketing English Written Communication Verbal Communication Empathy

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About airSlate

Learn more about airSlate and their company culture.

View company profile

airSlate empowers businesses to seamlessly customize, collaborate, and scale through the power of automation. Our platform streamlines the automation of document workflows, making it easy for users without any coding knowledge to create and implement high-functioning workflows. By combining the capabilities of document creation, eSignatures, CRM integrations, and workflow automation, airSlate provides a comprehensive solution that reduces manual tasks and enhances productivity.

With airSlate's user-friendly tools, organizations can transform tedious and repetitive tasks into automated processes, ensuring that documents get to the right people quickly and efficiently. Document workflows have become essential in today’s fast-paced business environment, and airSlate stands out as a leader in providing innovative solutions that not only address the tedious aspects of document management but also promote a better customer and employee experience. We believe that by automating document workflows, companies can realize immediate benefits that impact their overall success.