Associate Vice President – Technical Coverage & Solutions – EMEA

Job Description

Agilent is a global leader in laboratory and clinical technologies; we are passionate about bringing great science to life. Our commitment to quality and innovation supports cutting-edge life science research, patient diagnostics, and ensures the safety of water, food, and pharmaceuticals. As scientists and clinicians pursue small, everyday advances and life-changing discoveries, we provide trusted answers to their most critical questions and challenges. We can’t wait for you to join us as we continue our mission to improve the world around us. Information about Agilent is available at www.agilent.com.

In an effort to enhance customer centricity and streamline our technical operations, we are looking for a new leader that will oversee the various technical specialties of our EMEA region. As an Associate Vice President of our Technical Coverage & Solutions, you will be leading Product Specialists and Application Scientifics, including European Demo Centers of Excellent on the following portfolio of products: HDx (Healthcare & Diagnostics), MBR (Molecular & Biological Research), CASA (Cell Analysis Sales and Applications) and LSS (Laboratory Solutions Sales). This talented, collaborative and disciplined team’s goal is to provide trusted answers to our customers, aligning our values propositions to our customers’ outcomes.

In this role, you will drive the harmonization of our technical coverage model by focusing on three key objectives:

• Improved Customer Experience: Ensure a more coordinated approach to customer interactions, leading to enhanced satisfaction and loyalty.
  • Operational Efficiency: Streamline operations under to reduce redundancies, improve communication, and optimize resource allocation.
  • Strategic Alignment: Better align technical specialties with our overarching business goals and strategies.

In alignment with these core objectives, your primary responsibilities will be:

• Oversee the integration of Product Specialists, Application Scientists, and Demo Centers of Excellence.
  • Develop and implement strategies that enhance our technical services and customer centricity.
  • Foster innovation and continuous improvement across all technical specialties.
  • Ensure effective collaboration and communication among all technical teams.

This role can be based anywhere in Europe where Agilent has a legal entity. You may work fully remotely or opt for a hybrid model if you are within commuting distance of an Agilent office.

Qualifications

We are looking for an individual with the following background:

• University degree, ideally a Master’s or PhD, in a Life Science field (e.g. Chemistry, Biology, Biotechnology, Pharmaceuticals…) – an MBA is a plus.
  • Significant experience in leading diverse teams, including management-level staff, across sales, pre-sales and/or post-salesfunctions
  • Strong track record of successfully implementing strategies that enhance client experience and satisfaction
  • Experience or knowledge in the Pharma/Biopharma sector would be a plus
  • Full proficiency in English. Additional fluency in another European language is an asset.

On a personal level, you are a natural and empathetic leader with a growth mindset, a real strategic thinker, and always customer focused. By sharing your vision, you are able to inspire your team to perform. You have great interpersonal, communication and collaboration skills to interact and work with cross functional teams. Whilst being flexible and adaptable, you have also strong planning and organizational skills.

What we offer:

• Permanent Contract

• Outstanding company culture

• Career development opportunities

• Company pension scheme, yearly company bonus, company car, private health care, stock purchase plan, medical & life insurance…
  • A position within an international organization, offering a dynamic working environment, with exciting challenges and opportunities

We will make sure you get all the training and development opportunities you need to become the best in your field!

Additional Details

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