安捷伦科技2026年校园招聘- 售后/培训岗

Job Description

Every day, Agilent Service Engineers help our customers to solve issues that enable scientists to make discoveries that improve the quality of life. Through our work, we deliver insights and provide support that keeps labs running smoothly and more efficiently.

Would you like to build your engineering career working with instruments, customers, or labs, whilst continuously learning about new instruments, software, applications, and consumables, to then help understanding and solving customer problems by delivering high-level customer service, to drive and build customer success? This is an excellent opportunity to join a growing and dynamic organization!

At Agilent, we value a passion for science, a focus on results and a commitment to greater good. Drive, talent and experience can vary from individual to individual, but together we have a common thread we call One Agilent.

We are dedicated to fostering a healthy work environment that inspires collaboration and innovation in a global scientific community. A space that fulfils an individual's purpose in a meaningful way. A place where everyone can achieve their potential, with a team that aims high, in a company that supports a flexible working environment with your well-being in mind.

The Role:

This role entails providing not only hands-on technical but also application support to our customers and colleagues. Work on-site at a variety of labs and support the customers with product solutions across GC/LC/GCMS/ LCMS, as well as multi-vendor systems solutions.

We will make sure you get all the training and development opportunities you need to become the best in your field, including learning about new applications and workflows in Agilent’s state-of-the-art demo facility

• Install and optimize hardware/software/network products, perform maintenance and repairs, diagnose and resolve product performance issues, address applications related issues and provide end-to-end solutions at customer sites; deliver fully coordinated solutions, which may include peripherals, communications, operating systems, and applications software.
• Ensure customer satisfaction by guiding and training users on preventive maintenance and configurations, as well as how to effectively use the systems to their advantage. Demonstrate and train customers how to use and optimize high end features of Agilent' software platforms to their benefit. Additionally, share your expertise and train other Service Engineers across Agilent's product solutions!
• Work with the sales team to deliver bespoke one-to-one consulting related to the customer's specific application needs.
• In addition, develop innovative application solutions across various market segments like Environmental, Food, Energy & Chemicals and Pharmaceutical. Applying interpersonal skills, creativity and a can-do approach are fundamental for the role.

Qualifications

We are looking for a motivated individual with the following background:
• University degree in Chemistry, Food, Environment, Molecular Biology, Biochemistry or similar background in life sciences.
• First hands-on laboratory experience with chromatography techniques such as GC/ HPLC/UHPLC/ MS; experience may have been acquired in an internship, academic project, a technical role, or similar.
• First experience in sales is an advantage but not a requirement.
• Good level of English (for internal communication & training).

On a personal level, you are:

• Autonomous, organized and eager to learn.
• Customer focused and also have excellent interpersonal skills to interact with both external and internal partners.
• A strong sales attitude is key for this position, helping you in your everyday interactions with sales leads/ prospects, customers, as well as internal and external partners, building your network, and ultimately increasing/ securing your success at all levels.

Additional Details

Travel Required:

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