Senior Implementation Consultant

Acumatica is hiring a Senior Implementation Consultant for our growing team. The Services Implementation Consultant leads the deployment of Acumatica solutions by collaborating with clients to understand business requirements, configure software, and ensure successful go-live outcomes. This role bridges technical capabilities with business processes, driving value through tailored implementations and ongoing client support.

Responsibilities:

• Lead implementation projects by managing timelines, resources, and deliverables to ensure successful deployment.

• Gather and analyze client business requirements through discovery sessions and documentation review to inform solution design.

• Configure software modules based on client specifications and best practices to meet operational needs.

• Conduct system testing and validation to ensure configurations meet functional and technical requirements.

• Train end-users and client stakeholders on functionality and processes to promote adoption and self-sufficiency.

• Provide post-implementation support including issue resolution, optimization recommendations, and system enhancements.

• Collaborate with cross-functional teams such as product development, support, and sales to ensure alignment and client satisfaction.

• Document implementation activities including configuration details, decisions, and lessons learned for internal knowledge sharing.

• Stay current on product updates and industry trends to continuously improve implementation strategies and client outcomes.

• Identify opportunities for process improvement and contribute to internal initiatives that enhance delivery efficiency and quality.

• Maintain strong client relationships by acting as a trusted advisor throughout the implementation lifecycle.

• Understanding of ERP systems and their core modules (e.g., Finance, Distribution, Manufacturing).
• Familiarity with business process mapping and workflow analysis.
• Knowledge of implementation methodologies such as Waterfall, Agile, or hybrid approaches.
• Awareness of data migration strategies and integration techniques.
• Experience with cloud-based ERP platforms (preferred).
• Understanding of change management principles in enterprise software deployments.
• Knowledge of relational databases and data structures.
• Familiarity with integration tools and APIs used in ERP environments (preferred).
• Ability to configure ERP modules based on client business requirements.
• Proficiency in using project management tools (e.g., MS Teams, Jira, Smartsheet).
• Competence in creating functional documentation, training materials, and user guides.
• Skill in conducting client workshops, training sessions, and system walkthroughs.
• Ability to troubleshoot and resolve configuration or data-related issues.
• Proficiency in Microsoft Excel for data analysis and reporting.
• Experience with SQL or other query languages (preferred).
• Skill in interpreting and translating business requirements into technical specifications.
• Ability to manage multiple Acumatica implementation projects and meet delivery timelines.
• Capacity to learn and apply new concepts and technologies rapidly.
• Ability to work effectively within a globally distributed team environment and coordinate with cross-functional teams.
• Ability to adapt to changing requirements in a fast-paced environment.
• Ability to travel to client sites as needed (preferred).

Acumatica is an Affirmative Action and Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail HR@acumatica.com. This email is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails sent for this purpose will be returned. Emails sent for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

For this role, the salary range is $125,000-$138,000 annually. This range represents the low and high end of the salary range for this job and may vary based on location. The actual salary offer will carefully consider a wide range of factors, including skills, qualifications, experience and other relevant elements.
At Acumatica, certain roles are eligible for additional rewards, including annual bonus and stock. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role.

Benefits/perks listed here may vary depending on the nature of your employment with Acumatica and the country where you work. US-based employees gain access to healthcare benefits (medical, dental and vision insurance for you and your dependents), employer paid Short-Term/Long-Term Disability and Basic life coverage, 401(k) plan with company match, Flexible time off, sick and safe leave, among others.

Acumatica is a company on a mission. We are a leading innovator in cloud ERP with customers located around the world. But don’t take our word for it—read what analysts like G2 and Info-Tech have to say about us.

Acumatica is a leading provider of cloud business management software that empowers small and mid-size businesses to unlock their potential and drive growth. Built on the world’s best cloud and mobile technology and a unique customer-centric licensing model, Acumatica delivers a suite of fully integrated business management applications, such as Financials, Construction, Distribution, and CRM, on a robust and flexible platform. In an interconnected world, Acumatica enables customers to take full control of their businesses, play to their organizations’ unique strengths, and support their clients by following them anywhere on any device.

Acumatica’s culture is casual and high-energy. We are passionate about our product and our mission, and we are loyal to each other and our company. We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world. Acumatica offers exceptional professional and financial growth potential.

To learn more about Acumatica’s mission, please visit: http://www.acumatica.com