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AAPCAA

Senior Software Engineer—AI Product & Platform Engineering

AAPC is the world's largest training and credentialing organization for the business of healthcare, providing education, certification, and software solutions to professionals and organizations.

AAPC

Employee count: 1001-5000

United States only

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This is a remote position

Senior Software Engineer (Remote)—AI Product & Platform Engineering

We build AI-powered products that improve customer workflows (speed, accuracy, confidence). As we deliver outcomes, we extract the repeatable patterns into an internal AI engineering platform that makes the next outcome faster and safer.

This is not a "build it and they will come" platform role; platform adoption is earned through shipped product value.

This role reports to a Principal Software Engineer. Remote, with overlap expected within +/-2 hours of America/Chicago.

Responsibilities

· Ship end-to-end product increments (spec → build → release → operate)

· Use the right tool for the job; our current default is a modern TypeScript + React full-stack (server rendering, RSC-style patterns, streaming), and we stay flexible as we learn

· Build AI features with disciplined patterns: tool calling, structured outputs, grounding, and streaming UI

· Partner with product, design, and SMEs to define outcomes, validate assumptions, and iterate quickly

· Turn lessons from shipped features into reusable "paved road" primitives (eval harnesses, guardrails, shared tool/prompt patterns)

· Build evaluation + release loops (tests, golden datasets, regressions, targeted human review; LLM grading where it fits)

· Own reliability, performance, and cost; instrument with OpenTelemetry and define SLOs for key flows

· Enforce security and privacy by design (safe tool access, authZ, auditability, prompt-injection mitigations, PII handling)

Success in 90 Days

· Ship customer-impacting AI features with telemetry and tests

· Improve eval coverage/quality and move a key metric (grounding/tool-use, latency, reliability, or cost)

· Deliver a reusable platform primitive that gets adopted via shipped features (not a standalone framework)

Required Qualifications

· Senior-level TypeScript + React experience in production systems

· Experience building React full-stack apps (routing, server rendering, server components/actions, backend-for-frontend patterns)

· Async + streaming experience (SSE/streams; cancellation/backpressure awareness)

· Comfortable on macOS and Linux; fluent with CLI for local dev, debugging, automation, and as an API

· Strong Git discipline (PR workflows, code reviews, conventional commits, clean commits) and ability to raise the bar through review

· Strong testing discipline and ability to build testable abstractions

· Strong API integration experience; ability to ship, measure, and iterate in ambiguity

Preferred Qualifications

· Experience with the Vercel AI SDK (Core + UI) for streaming experiences, tool calling, and chat UX patterns

· LLM integration experience (OpenAI/Anthropic/Bedrock or similar) with tool calling / structured outputs

· Experience building internal platform primitives with real adoption (SDKs, shared libraries, paved roads)

· Experience with AI evaluation frameworks and regression testing for model outputs

· Experience with API design and an intuition for

· Observability and/or security depth for AI systems

What Sets You Apart

· You're outcome-driven: ship, measure, iterate

· You build reusable components by proving the use-case in real product work

· You're energized by a startup mentality: nimble execution, fast learning, pivot readiness

Operational Details

· Employment type: Full-time

· Location: Remote (US-based)

· Timezone: +/-2 hours of America/Chicago


AAPC (www.aapc.com) is the world’s largest and fastest-growing healthcare training, certification, and solutions association.

AAPC Values:

DRIVEN | Self-starts and stays highly motivated to achieve ambitious goals. Shares contagious energy and enthusiasm liberally. Takes initiative without always being directed. Demonstrates confidence in decision-making and effectively balances autonomy and authority with accountability.

HUMBLE | Learns, adapts, and improves relentlessly. Seeks feedback without insecurity and implements coaching. Recognizes others' contributions gratefully. Approaches work and relationships with an abundance mentality. Places the needs of others above self.

TRANSPARENT| Integrity-centered, honest, truthful, and trustworthy in all aspects of work. Keeps commitments to external and internal parties. Holds self strictly accountable, valuing the trust placed in them by others.

SUPPORTIVE | Empowers and uplifts others. Listens actively and responds with empathy and understanding. Prioritizes well-being and growth of team members and customers ahead of own interest. Faces challenges together, believing in collective strength and unity.

INNOVATIVE | Entrepreneurial spirit with a scrappy mentality. Dreams big, sees opportunity, pursues full potential, and finds ways to accomplish the impossible. Rolls up sleeves and does real work. Works quickly, intelligently, and flexibly.

What we Offer:
  • Comprehensive benefits package including medical, dental and vision insurance
  • Health Savings Account
  • Generous PTO and Holiday Pay
  • 401(k) retirement plan
  • Remote/virtual-office consideration
AAPC (www.aapc.com) is the world’s largest and fastest-growing training, certification, and solutions association in healthcare.

AAPC Values:
DRIVEN | Self-starts and stays highly motivated to achieve ambitious goals. Shares contagious energy and enthusiasm liberally. Takes initiative without always being directed. Demonstrates confidence in decision-making and effectively balances autonomy and authority with accountability.

HUMBLE | Learns, adapts, and improves relentlessly. Seeks feedback without insecurity and implements coaching. Recognizes others' contributions gratefully. Approaches work and relationships with an abundance mentality. Places the needs of others above self.

TRANSPARENT| Integrity-centered, honest, truthful, and trustworthy in all aspects of work. Keeps commitments to external and internal parties. Holds self strictly accountable, valuing the trust placed in them by others.

SUPPORTIVE | Empowers and uplifts others. Listens actively and responds with empathy and understanding. Prioritizes well-being and growth of team members and customers ahead of own interest. Faces challenges together, believing in collective strength and unity.

INNOVATIVE | Entrepreneurial spirit with a scrappy mentality. Dreams big, sees opportunity, pursues full potential, and finds ways to accomplish the impossible. Rolls up sleeves and does real work. Works quickly, intelligently, and flexibly.

What we Offer:
  • Compensation commensurate with experience
  • Comprehensive benefits package including medical, dental and vision insurance
  • Health Savings Account
  • Generous PTO and Holiday Pay
  • 401(k) retirement plan
  • Remote/virtual-office consideration

AAPC is an Equal Opportunity Employer.

This company is committed to fairness and equal opportunity in our hiring practices. We do not discriminate on grounds unrelated to a candidate's ability to perform the duties of the job. Our focus is on finding the best person for each role, based on merit and fit, to ensure success both for our company and for the individual's professional growth.

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above-listed items.

About the job

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Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

United States +/- 0 hours

About AAPC

Learn more about AAPC and their company culture.

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At AAPC, we are at the forefront of revolutionizing the business of healthcare through pioneering educational and credentialing solutions. Since our inception in 1988 as the American Academy of Professional Coders, our mission has been to elevate the standards of the healthcare revenue cycle. We began by providing critical education and certification for medical coders in physician-based settings, establishing a new benchmark for professionalism and accuracy in a paper-dominated industry. As the healthcare landscape has been reshaped by digital transformation and complex regulations, we have consistently innovated to meet the evolving demands. Our evolution from a focus solely on coding to embracing the entire spectrum of healthcare administration—including billing, auditing, compliance, and practice management—demonstrates our commitment to comprehensive, forward-thinking solutions.

Through groundbreaking technology and a dedication to continuous advancement, we empower our global network of over 275,000 members to navigate the complexities of modern healthcare with confidence and expertise. We have developed a sophisticated suite of tools and platforms, such as our AI-powered auditing software and the Codify platform, to streamline workflows, enhance accuracy, and optimize revenue cycle management for healthcare organizations worldwide. Our acquisition of Semantic Health underscores our investment in artificial intelligence to drive efficiency and precision in medical auditing. By offering a diverse range of certifications, from the foundational Certified Professional Coder (CPC®) to specialized credentials in risk adjustment and compliance, we are not just reacting to industry changes; we are proactively shaping the future of healthcare business operations, ensuring our members and partners are always equipped with the most advanced knowledge and cutting-edge tools to lead and succeed.

Employee benefits

Learn about the employee benefits and perks provided at AAPC.

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Dental Insurance

We also provide dental coverage at competitive rates.

Vision Insurance

We also provide vision coverage at competitive rates.

401(k) Retirement Plan

Eligible team members may receive a 401(k) retirement plan.

Life Insurance

We also provide life insurance coverage at competitive rates.

View AAPC's employee benefits
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AAPC

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