Inbound Sales Representative (Remote/Central Time)

Inbound Sales Representative (Remote/Central Time)Join to apply for the Inbound Sales Representative (Remote/Central Time) role at A Place for MomAs an Inbound Sales Representative at A Place for Mom, you'll be the trusted first point of contact for families searching for senior care solutions. In this high-impact sales role, you'll use empathy, insight, and strategic guidance to help caregivers as they explore the best care options for their loved ones.ResponsibilitiesWork in a growing, fast‑paced industry as an expert resource for families on senior care options, delivering an exceptional experience aligned to our company missionTake inbound, pre‑screened leads working remotely from your home office as an inside sales representative, working an assigned shift with strong schedule adherenceConduct in‑depth initial consultation calls with familiesEducate families on customized senior care options, and work to find the senior living communities and home care providers that best match their needsAct as the liaison between families and senior housing communities or care providers once you successfully complete the 4‑week new hire training programWhat Will Make You SuccessfulSuccess is measured by reaching daily production benchmarks (inbound calls and outbound return calls), which consists of referring families out to communities and scheduling tours for them to ultimately drive move‑ins. As a Welcome Advisor you will be the company's first interaction with a family with the goal of being empathetic to their situation and delivering a great family experience.QualificationsTwo or more years of experience in inside sales/inbound call centerHistory of exceeding sales targetsAbility to multitask; simultaneously talk on the phone and take notes on the computerStrong computer and typing skills necessary, including Word and Excel and ability to learn and navigate internal CRM systemScheduleYou will work a 40‑hour work schedule on an hourly, non‑exempt basis. Schedules are set based on business needs, and may include regularly scheduled evenings and weekends, along with some holiday shifts during the year.CompensationBase Salary: $45,760 ($22.00 an hour)On Target Earnings: $74,000 ($28,240 variable bonus (Uncapped))Benefits: 401(k) plus match, Dental Insurance, Health Insurance, Vision Insurance, Paid Time OffAbout A Place for MomA Place for Mom is the leading platform guiding families through every stage of the aging journey. Together, we simplify the senior care search with free, personalized support — connecting caregivers and their loved ones to vetted providers from our network of 15,000+ senior living communities and home care agencies.Our Employees Live The Company Values Every DayMission Over Me: We find purpose in helping caregivers and their senior loved ones while approaching our work with empathy.Do Hard Things: We are energized by solving challenging problems and see it as an opportunity to grow.Drive Outcomes as a Team: We each own the outcome but can only achieve it as a team.Win The Right Way: We see organizational integrity as the foundation for how we operate.Embrace Change: We innovate and constantly evolve.Additional InformationAll your information will be kept confidential according to EEO guidelines. A Place for Mom uses E‑Verify to confirm the employment eligibility of all newly hired employees. To learn more about E‑Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify .#J-18808-Ljbffr