This is a remote position.
- Maintain and update CRM records, deal stages, tasks, and follow-up activities
- Assist with preparing quotes, contracts, proposals, and sales documentation
- Follow up on warm leads and outstanding proposals
- Monitor and escalate urgent or stalled opportunities
- Support the preparation of residential and commercial solar and battery proposals
- Gather and organise client information, site details, bills, and supporting documents
- Review proposals for accuracy, formatting, and completeness
- Assist with basic reporting and documentation support as required
- Assist with appointment scheduling, client communication, and information gathering
- Coordinate with internal teams to support project handovers and site feasibility checks
- Prepare written responses and maintain accurate CRM updates
- Escalate technical or sensitive matters to the appropriate team member
- Manage calendars, bookings, reminders, and internal coordination tasks
- Maintain organised records across CRM systems, shared drives, and proposal files
- Support documentation processes related to renewable energy projects and compliance requirements
Requirements
- Previous experience in sales support, administration, customer service, or technical support
- Strong organisational skills with excellent attention to detail
- Confident communication skills in written and spoken English
- Experience using CRM systems, Google Workspace, email, and communication platforms
- Ability to multitask, prioritise work, and follow processes independently
- Interest or background in renewable energy, solar, sustainability, or related industries
- Understanding of Australian solar systems, rebates, batteries, EV charging, or electricity billing is highly preferred
