NDIS Billing Administrator

PHILIPPINE-BASED APPLICANTS

We are seeking a highly detail-oriented NDIS & Aged Care Billing and Administration to support our client’s operations team. This role is critical in ensuring accurate, compliant, and timely billing aligned with NDIS requirements and individual service agreements. This is a structured, process-driven role with a strong focus on weekly billing cycles, reconciliation, and compliance, ensuring the business remains audit-ready and financially accurate at all times. Experience in NDIS billing and Xero invoicing is strictly required.

Responsibilities

Billing & Finance

• Process weekly NDIS and aged care billing in line with service agreements
• Review and reconcile timesheets from Visual Care against approved supports
• Identify and resolve billing discrepancies and anomalies
• Ensure correct billing based on participant plans, service agreements, and funding categories
• Submit invoices to plan-managed providers and NDIA
• Manage funding transitions such as exhausted budgets

Reconciliation & Compliance

• Reconcile billing against participant budgets and utilisation
• Ensure accurate billing for SIL participants, including funding alignment
• Maintain clean, organised, and audit-ready billing records
• Monitor and enforce a consistent weekly billing cycle

Operational Support

• Review shift notes and timesheets for accuracy and completeness
• Track and escalate incident reports where required
• Support the operations team with general administrative tasks
• Assist in improving billing systems, workflows, and efficiency

Requirements

• Proven experience in NDIS billing and service agreements is required.
• Xero invoicing is required.
• Strong understanding of NDIS funding categories and compliance
• Experience using Visual Care or similar systems (ShiftCare, Brevity, etc.) is preferred.
• Basic accounting or bookkeeping knowledge.
• Strong reconciliation and problem-solving skills.
• High attention to detail and accuracy.
• Strong communication skills
• Ability to work independently and follow structured processes

Work Environment & Expectations

While this is a work-from-home position, it is important to note that this is a full-time role—not a freelance or flexible-hour arrangement. You will be expected to work a fixed shift and maintain a high level of professionalism and accountability, just as you would in an office environment.

✅This role requires:

• Discipline and commitment to set working hours (strict shift times, not flexible)
• Use of time tracking software during work hours
• Active participation in team and client calls with your camera ON
• Consistent availability and responsiveness throughout your shift
• Treating this as a long-term, full-time job—not a side gig or freelance task

⏱Payroll is processed bi-monthly.

We’re looking for someone who values structure, is dependable, and thrives in a role that provides consistency and clarity. If you’re seeking stability and a team that appreciates reliability, we’d love to hear from you.

Benefits

1. Monthly Salary: Php35,000

2. Salary will be paid on a bi-monthly basis on the 15th and 30th or 31st of each month

3. You will be paid extra for overtime and Philippines public holidays

4. Probation: 6 months, and after Probation

• 10 days of annual leave credits
• 5 days of sick leave

5. HMO offered after 6-month probation

6. 13th Month Pay after 30 days

7. Annual Salary Review

8. Laptop provided after 30 days

9. Permanent work-from-home role. You will have to use your own internet.

10. SHIFT TIMES: 6:00 AM to 3:00 PM Philippine time, Monday to Friday