CPT-10787 Customer Service Administrator

We are looking for a reliable and customer-focused Customer Service Administrator to support our property compliance operations. This role involves coordinating health and safety inspections and ensuring appointments are accurately scheduled and documented.

Requirements

• Make outbound calls to tenants to schedule health and safety inspections
• Coordinate inspection appointments between landlords, tenants, and service providers
• Handle tenant inquiries and concerns related to scheduled property inspections
• Maintain accurate records of tenant communications and appointment confirmations
• Follow up on missed appointments and reschedule as needed
• Book jobs and inspections via phone and through our online booking system
• Responsible for tenant communications related to health and safety compliance scheduling
• Support increased workload during peak compliance periods (August–March)
• Collaborate with an established team managing 30,000+ annual client relationships
• Opportunity for growth as the company expands into additional trade services

Benefits

• Competitive rates
• Weekly payments
• Free training and upskilling
• Constant support and guidance
• A vibrant community always ready to support you