Open to opportunities

ZEPHANIA JONG NKEMSY

@zephaniajongnkemsy

I’m a freelance SEO and WordPress specialist delivering client-focused, data-driven growth through optimized content and marketing.

United Arab Emirates

Message

What I'm looking for

I’m looking for a client-focused role where I can combine SEO, WordPress, and digital marketing with creative branding. I want to work with a team that values integrity, collaboration, and measurable, data-driven results.

I’m a driven freelance professional known for logo design, SEO content writing, WordPress website development, digital marketing, and customer services. I bring strong attention to detail, excellent communication, and professional integrity to every project.

Through my SEO Specialist work, I conduct in-depth keyword research and competitor analysis, optimize on-page SEO (meta tags, internal linking, content structure), and manage SEO-optimized blog content. I also run website audits to fix technical SEO issues and use backlink strategies to strengthen domain authority.

I’m hands-on with analytics and reporting using Google Analytics, Google Search Console, Ahrefs, and SEMrush, and I’ve delivered measurable growth in client website traffic (up to 60% in 4 months). I also enjoy creative work like branding and social media graphic design, and I support clients with chat, email, and calls while collaborating remotely to hit project goals.

Experience

Work history, roles, and key accomplishments

Commis Chef

Brot German Bakery

Jan 2024 - Jan 2025 (1 year)

Assisted with new product development and seasonal menu changes while monitoring baking times, temperatures, and product quality. Followed HACCP and food safety standards, operated bakery equipment safely, and supported accurate ingredient storage and preparation.

Baking And Pastry Production HACCP Baking Equipment Dough And Quality Troubleshooting

Customer Service Agent

ProTech Alliance Company

Jan 2022 - Jan 2024 (2 years)

Resolved customer inquiries via phone, email, chat, and in person while providing accurate product and policy information. Maintained customer interaction records and updated accounts/databases to support satisfaction and resolution-rate targets.

Customer Support Phone Email Chat Support Chat Support Conflict Resolution Professional communication Multitasking

SEO Specialist

Freelance (Remote)

Jan 2018 - Jan 2022 (4 years)

Conducted keyword research, competitor analysis, and website audits to improve organic visibility and fix technical SEO issues. Built backlink strategies and created SEO blog content, achieving up to 60% client traffic growth in 4 months.

Keyword Research Competitor Analysis On Page SEO Technical SEO Backlinks Google Search Console Google Analytics SEO Strategy

SEO Specialist (Freelance)

Freelance

Jan 2018 - Jan 2022 (4 years)

Conducted keyword research and competitor analysis, then optimized on-page SEO (meta tags, internal linking, and content structure) to improve Google rankings. Delivered measurable results, increasing client website traffic up to 60% within 4 months through technical SEO audits, backlink strategies, and ongoing monitoring with Google Search Console/Analytics and Ahrefs/SEMrush.

Keyword Research On Page SEO Content Strategy Technical SEO Backlinks Google Search Console Google Analytics Ahrefs SEMrush Competitive Analysis

SEO Specialist

Freelance

Jan 2018 - Jan 2022 (4 years)

Conducted keyword research and competitor analysis, optimized on-page SEO (meta tags, internal linking, content structure), and created SEO blog content to improve rankings. Performed technical SEO audits and backlink strategy work, driving up to 60% more client website traffic in 4 months.

Keyword Research On Page SEO Technical SEO Content Strategy Backlinks Google Analytics Google Search Console Ahrefs SEMrush

Education

Degrees, certifications, and relevant coursework

Trilogix Institute

Graphic Design Graduate, Graphic Design

2025 - 2026

Activities and societies: Adobe Illustrator/Photoshop; logo designs; flyers/posters; mug ups; branding designs.

Graphic design graduate (2025–2026) focused on logo design and branding, including flyers and posters.

Trilogix Institute

Graphic Design, Graphic Design

Activities and societies: Logo designs; flyers and posters; mug ups; branding designs; Adobe Illustrator and Photoshop proficiency.

Graphic design graduate from Trilogix Institute in the UAE, building skills in Adobe Photoshop and Illustrator and producing logo, flyer/poster, mug up, and branding designs.