At Tata Consultancy Services, I developed insurance form templates using Unified Communication Hub for customer communication management. On Project Saturn in the BFSI and life insurance domain, I served as Backup Lead for a team of five and helped ensure timely delivery.
I resolved 35+ defects during system testing and UAT, analyzed project data in Excel, and closed post-implementation customer defects. In my projects, I used SQL and Excel to analyze employee attrition and food-delivery orders, then shared findings through dashboards and reports.
