A result oriented professional with near 13 years of experience in Quality Assurance, Vendor Quality & process improvements in Electronics product manufacturing organization, client servicing. Currently serving Intex Technologies India PVT. Ltd as –Assistant Manager Product development, Quality Assurance, Vendor Quality and Customer Support) and also looking after Production activities of final Assembly Line, Packaging Line, Clean room, MI line and SMT line). Also handled different customers like Croma, Haier, LLOYD, Itel, Infinix, Sansui, Zebronics, Vise and so on.
Demonstrated abilities in achieving cost savings across assignments, minimizing performance bottlenecks for achieving Quality goals. Co-ordination with Vendor and Customer Support. With knowledge of Six Sigma DMAIC, Statistical Process Control & FMEA, Compliances and BIS&BEE requirements, with a strong background in quality control and extensive knowledge of SMT/MI processes, I am skilled in ensuring product excellence and customer satisfaction. Strong understanding of QMS principles and ISO 9001:2015 standards. Capable to do initial failure analysis and fix the owner, excellent in problem-solving and analytical skills, decision-making skills, implementing quality assurance procedures, Proficient in root cause analysis and defect analysis, conducting thorough inspections, and resolving customer concerns effectively.
Superb computer skills, Good written and verbal English communication skills, effective communicator with management skills & strong analytical, problem solving & organizational abilities, which enable me to analyze market trends and customer preferences to develop innovative products that meet industry standards. Strong team player, able to drive cross-functional teams for problem-solving and improvement. Deep knowledge of quality assurance terminology, methods, and tools. Strong knowledge on QC Tools 8D, Kaizen, 7QC Tools, 5 Why and CAPA. Knowledge of SIX Sigma DMAIC. I am confident that my technical acumen and customer-centric mindset make me an ideal candidate for the Quality Manager role.