Open to opportunities

Winston Mendez

@winstonmendez

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Product/UX Designer delivering data-driven, measurable user experience improvements.

United States

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What I'm looking for

I seek a product-focused role where I can lead UX initiatives, collaborate cross-functionally, use data to inform design, and deliver measurable product and business outcomes.

I am a Product/UX Designer with 10+ years of experience crafting intuitive, user-centered digital experiences and delivering measurable business impact.

I led major mobile and web projects for PayPal and Xoom, redesigning Xoom’s core money transfer flow to increase conversions by 5% (estimated $1.8M revenue) and unifying cross-border sending to improve task completion by 2.5%.

I provide design leadership across product, engineering, research, and compliance, specialize in rapid prototyping, design systems, accessible and inclusive design, and use qualitative and quantitative data to iterate and drive measurable outcomes.

Experience

Work history, roles, and key accomplishments

Current

Product Designer

Current

PayPal

Jan 2018 - Present (7 years 8 months)

Led design of PayPal and Xoom mobile and web projects, redesigning Xoom’s money transfer flow to increase conversion by 5% and generating an estimated $1.8M revenue uplift while improving cross-border task completion by 2.5%.

Product & Design UX Research Interaction Design Design Systems Figma Rapid Prototyping A B Testing Accessibility Cross Functional Collaboration

UX Designer

Xoom, a PayPal Service

Jan 2015 - Jan 2025 (10 years)

Owned UX work for Xoom’s core money transfer experience, unifying cross-border sending features with PayPal and integrating Xoom tracking into PayPal to improve retention by 1.5% and streamline user flows.

UX Design Usability Testing Prototyping Design Systems HTML CSS JavaScript Responsive Design

Education

Degrees, certifications, and relevant coursework

Nielsen Norman Group

Certificate in User Experience, User Experience / Interface Design

2024 - 2024

Activities and societies: Courses completed include Design Thinking, Emerging Patterns in Interface Design, The Human Mind and Usability, Inclusive and Equitable Products, Mobile User Experience, Persuasive and Emotional Design, AI for Design Workflows.

Completed a Certificate in User Experience with a specialty in Interface Design focused on user-centered methods and interface patterns.