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WILLIAM ELLIOTT

@williamelliott

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Highly motivated Data Centre Operations Engineer transitioning into Cloud Engineering.

United Kingdom

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What I'm looking for

I am seeking a role that fosters growth in cloud technologies, emphasizes teamwork, and values innovation.

With over 5 years of experience in Data Centre Operations, I have honed my skills in managing mission-critical infrastructure within the financial and telecom sectors. My journey has equipped me with a strong foundation in server hardware, networking, and DCIM tools, enabling me to ensure 24/7 uptime across multiple enterprise data centres.

Currently, I am transitioning into Cloud Engineering, actively studying for the AWS Certified Cloud Practitioner exam. My passion for cloud-native technologies, automation, and DevOps practices drives my continuous learning and professional growth. I have successfully led server migrations and infrastructure projects, demonstrating my ability to adapt and thrive in dynamic environments.

Experience

Work history, roles, and key accomplishments

Data Centre Operations Engineer

Bank of Tokyo (MUFG)

May 2022 - Oct 2024 (2 years 5 months)

Managed infrastructure across four enterprise data centers, ensuring 24/7 uptime and leading server migrations, suite consolidations, and PDU power upgrade projects. Provisioned and decommissioned hardware, configured servers (Nutanix, UCS), and administered DCIM tools (Sunbird, Nlyte, Sensorium, Power IQ).

Infrastructure Management Configuration DCIM Incident Management Change Management Capacity Planning Documentation

Infrastructure Support

The Cabling Group (Subcontracted to MUFG)

Jan 2022 - Oct 2024 (2 years 9 months)

Provided infrastructure support within data centre environments, assisting with various operational tasks. This role involved supporting the critical infrastructure needs of the client.

Infrastructure Troubleshooting Patch Management IT Support

Desktop Support Engineer

Bank of Tokyo

Jan 2022 - May 2022 (4 months)

Provided Level 2/3 desktop support across London offices and for a remote user base, handling user onboarding, Active Directory, VDI migrations, and remote access. Managed comms rooms, daily tickets, backups, and systems monitoring.

Desktop Support Active Directory VDI Remote Access System Monitoring Backup Incident Management User Onboarding Troubleshooting IT Support

Network Engineer

Surrey Hills Internet

Jul 2019 - Jan 2022 (2 years 6 months)

Installed and configured bespoke fiber/copper network solutions, managing client networks, routing, and vendor coordination. Supported home and SME network builds with custom setups.

Network Engineering Routing Client Management Troubleshooting SME

Web Development Immersive

General Assembly

Nov 2019 - Mar 2020 (4 months)

Completed an immersive program in full-stack web development, learning front-end and back-end technologies including HTML/CSS, JavaScript, Node.js, and React. Studied human-computer interaction, UX, and product design principles.

Full Stack Web Development HTML CSS JavaScript Node React UX Design Product Design Human Computer Interaction Software Development

Hybrid Systems Trainee

Mitsubishi UK

Mar 2018 - Dec 2018 (9 months)

Completed comprehensive training in hybrid EV system maintenance and safety protocols. Gained practical knowledge in managing and troubleshooting hybrid petrol/electric engine systems.

EV Maintenance Safety practices Technical Training Diagnostics System Troubleshooting Electrical Systems

IT & Production Operations

NEXT PLC

Mar 2017 - Mar 2018 (1 year)

Supported logistics and IT systems within the operations and post-production team. Assisted with daily IT tasks and ensured smooth functioning of production processes.

IT Support Logistics Production Troubleshooting Data Entry Team Collaboration Support Operations Process Improvement

Education

Degrees, certifications, and relevant coursework

Radley College

A-Levels, General Studies

Grade: A-B Grades

Achieved A-Levels in English (A) and Technology (B). Also completed GCSEs with A-B grades, including Maths, English, French, Geography, and Technology.

General Assembly

Certificate, Web Development

Completed an immersive program focusing on full-stack web development. Gained proficiency in front-end and back-end technologies including HTML/CSS, JavaScript, Node.js, and React. Studied human-computer interaction, user experience (UX), and product design principles.

Mitsubishi UK

Training Certificate, Hybrid Systems

Completed specialized training in hybrid EV system maintenance and safety protocols. Gained practical knowledge in managing and troubleshooting hybrid petrol/electric engine systems.