Looking for a job

Vishal Kumar

@vishalkumar1

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Aspiring Software Developer . Currently working as Network Engineer In Telu

India

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What I'm looking for

Aspiring software and web developer with a strong foundation in programming languages, including Java, HTML, CSS, and more, gained through academic coursework and personal projects. My goal is to launch my career by collaborating with experienced developers, continuously expanding my skills, and contributing to cutting-edge software solutions. Eager to embrace challenges, learn from peers, and enhance coding proficiency. I bring expertise in operating systems, programming, databases, networking, and a range of tools. Currently working as a Network Associate at TELUS International, providing technical support and training, and previously served as a Network Support Engineer at Aerial Telecom System. I hold a Bachelor of Technology in Computer Science and have earned certifications in CCNA, IT support, and Java. Passionate about personal projects and dedicated to professional growth

Experience

Work history, roles, and key accomplishments

Current

Network Analyst

Current

TELUS International AI Inc

Dec 2022 - Present (2 years 5 months)

• Provided technical support for network infrastructure, such as routers, switches, and firewalls.
• Provided training sessions for users on how best to utilize available resources and tools.
• Respond to international client inquiries and troubleshoot network issues.
• Monitored system performance metrics to ensure proper functioning of all systems.
• Performed regular maintenance on all componen

Network Support Engineer

Aerial Telecom System

Mar 2021 - Jul 2022 (1 year 4 months)

• Conducted root cause analysis on service outages or other issues affecting system availability or performance.
• Supported ISP and MPLS service, providing end-to-end resolutions for MNCs and Corporate Customers.
• Monitored CISCO/JUNIPER routers and switches for L1-L2 activities.
• Responded to client inquiries and troubleshot network hardware and software applications.
• Opened tickets with ser