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Victoria Buyanzi

@victoriabuyanzi

Clinical officer and former Safaricom PLC sales agent who exceeded customer acquisition targets and managed Mountain View Clinic.

Kenya

Message

At Safaricom PLC, I pitched and closed sales for Safaricom products and services, meeting or exceeding customer acquisition targets. I also supported customer retention through product education, cross-selling, and resolving customer queries.

As Clinic Incharge at Mountain View Clinic, I managed daily administrative and clinical operations, resource allocation, and service delivery. I supervised healthcare professionals and maintained relationships with medical suppliers and regulatory bodies.

During my medical rotations, I conducted community health research at TURBO SUB-COUNTY HOSPITAL and led community education forums. I passed the Clinical Officers Council professional licensing examination in May 2026 and completed my Diploma in Clinical Medicine and Surgery at Kenya Medical Training College (KMTC) – KAKAMEGA.

Experience

Work history, roles, and key accomplishments

Medical Rotation & Researcher

Turbo Sub-County Hospital

Jan 2025 - Dec 2025 (11 months)

Conducted a comprehensive community health diagnosis and research project, collecting and analyzing demographic data to identify critical population needs. Developed and led targeted community education forums to promote health interventions.

Community Diagnosis Research Data Collection Data Analysis Health Education Community Outreach

Sales Agent

Safaricom PLC

Jan 2024 - Jan 2025 (1 year)

Pitched and closed sales for Safaricom products, consistently meeting or exceeding weekly and monthly customer acquisition targets. Educated customers on product value propositions, cross-selling value-added services and resolving consumer queries.

Direct Sales Customer Acquisition Territory Mapping Pitch To Delivery Objection Handling Cross Selling Customer Retention Field Marketing Consumer Activations

Clinical Medical Rotation

Yala Sub-County Hospital

Jan 2024 - Dec 2024 (11 months)

Conducted meticulous client assessments, diagnosing needs and ensuring high compliance with treatment plans. Managed stock control systems for medical supplies, balancing inventory metrics with daily operational demand.

Client Assessment Treatment Compliance Stock Management Inventory Management Medical Supplies

Organising Secretary

KMTC Kakamega

Served as the Organising Secretary for the Student Representative Council, responsible for organising and event planning. Acted as a link between students and administration, and facilitated networking and connection.

Event Planning Organization Networking Communication Skills Student Representation

Clinic Incharge

Mountain View Clinic

Spearheaded daily administrative and clinical operations, ensuring exceptional service delivery, resource allocation, and revenue compliance. Led a team of healthcare professionals and managed relations with medical suppliers and regulatory bodies.

Facilities Leadership Operations Management Team Supervision Stakeholder Management Customer Satisfaction Resource Allocation Revenue Compliance