At EXL Service.com, I managed end-to-end Accounts Payable processes, from indexing invoices in workflow systems to entering data in NINV and clearing invoices for payment.
I prepared reconciliation trackers and discrepancy reports to align media plans, vendor invoices, and actual delivery. I also investigated billing errors, duplicate invoices, and incorrect vendor payments, and raised credit memos and invoice adjustment requests.
I maintained financial data in Media Ocean and performed two-way matching between purchase orders and invoices. I handled weekly and monthly client clearing reports, and initiated wire transfers and vendor address updates when required.
I prepared daily queue counts for the team lead and provided process training and floor support to new joiners. My work also included managing vendor payment queries and using Excel trackers, VLOOKUP, and Pivot Tables.
