truptimayee sahu
@truptimayeesahu
Dynamic professional with over 6 years in project management.
What I'm looking for
I am a dynamic professional with over 6 years of diverse experience, currently working as a Senior Analyst in the PMO team at Schneider Electric. My role involves managing internal control platforms, coordinating with stakeholders, and ensuring that project requirements are met efficiently. I excel in preparing project dashboards using Tableau and maintaining comprehensive records of client interactions, ensuring that all inquiries are resolved in accordance with service level agreements.
Throughout my career, I have developed strong interpersonal and communication skills, which have enabled me to effectively collaborate with various teams and stakeholders. My experience spans roles in operations and customer service, where I have honed my problem-solving abilities and attention to detail. I am committed to delivering high-quality results and continuously seek opportunities for professional growth and development.
Experience
Work history, roles, and key accomplishments
Senior Analyst - Internal Control
Schneider Electric
Aug 2022 - Present (2 years 11 months)
Currently working in the PMO team to manage the internal control tool, coordinating with stakeholders for updates and data collation. Responsible for preparing dashboards using Tableau and ensuring client requirements are met according to SLA.
Senior Executive
Bundl Technologies Private Limited
May 2017 - Jan 2019 (1 year 8 months)
Resolved client and internal stakeholder requirements in accordance with SLA, maintained records of client interactions, and handled customer escalations regarding orders and payments.
Operations Executive
Intelenet Global Services
Jul 2016 - Apr 2017 (9 months)
Collaborated on operational support tasks, provided information to sellers, handled escalations, maintained MIS, and mentored junior staff to ensure adherence to guidance.
Interactive Social Media Executive
24/7 Customer Pvt Ltd
Nov 2014 - Jul 2016 (1 year 8 months)
Worked in the social media escalations team, coordinating with internal teams to provide solutions to customer inquiries and issues.
Education
Degrees, certifications, and relevant coursework
truptimayee hasn't added their education
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Availability
Location
Authorized to work in
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