Looking for a job

Fatiha Noor

@taskeenkousar

Message

Experienced administrative professional with background in education, healthcare, and banking collections.

Pakistan

Message

What I'm looking for

I'm seeking a collaborative administrative or coordinator role where I can apply my education, patient care, and collections experience, drive process improvements, and grow through training and increased responsibility.

I am an administrative professional with experience across shipping, education, healthcare, and banking operations, currently working as Administrative and Office Assistant since January 2019. I have delivered office management, reporting, travel and expense reconciliation, meeting coordination and minute-taking while supporting internal and external clients.

I have prior experience as a care assistant, English teacher and collections coordinator, where I helped enable patients to remain at home and met collection targets (Achieve target of 98%). I hold a master’s degree in economics education or a related field and am skilled in MS Office Suite, CTL, TCSS and CWX, seeking roles that offer learning and growth.

Experience

Work history, roles, and key accomplishments

Current

Administrative and Office Assistant

Current

Arain Shipping & Trading (Pvt Ltd)

Jan 2019 - Present (6 years 8 months)

Manage daily office operations, maintain filing and office policies, coordinate travel and expense reports, and act as primary point of contact for internal and external stakeholders. Plan meetings, take minutes, and streamline supplier and visitor support to ensure consistent administrative service.

Office Administration Calendar Management Records Management Vendor Relations Meeting Coordination

Care Assistant

Patient Care Services

Aug 2015 - Nov 2019 (4 years 3 months)

Provided in-home personal care, monitored and recorded patient conditions, and taught families safe handling and mobility techniques to enable patients to remain at home. Maintained hygiene, nutrition, and a safe environment while documenting changes and liaising with nursing supervisors.

Patient Care Personal Care Mobility Caregiver Training Documentation

English Teacher

National High School

Feb 2013 - Jun 2015 (2 years 4 months)

Delivered standards-aligned English instruction to Grade 9 and 10 students using differentiated lesson plans and varied assessment methods to evaluate performance. Maintained a supportive classroom environment and communicated student progress to parents and stakeholders.

Lesson planning Classroom Management Assessments Remote Teaching Educational Technology

Instructor Assistant

University of Atlanta

Apr 2011 - Jan 2013 (1 year 9 months)

Supported lecturers with grading, recordkeeping, and classroom supervision, prepared presentation materials, and assisted with student counseling and administrative tasks. Enforced academic policies and contributed to progress reporting and class logistics.

Grading Academic Administration Student Records Counseling Report Writing Compliance

Collection Coordinator

Royal Bank of Scotland

Apr 2007 - Jul 2009 (2 years 3 months)

Managed delinquent accounts and recovered outstanding dues, meeting monthly revenue and volume targets and maintaining a high recovery rate. Handled high-net-worth customer portfolios and resolved customer queries to ensure collections compliance.

Debt Collection Customer Relations Portfolio Management Revenue Targets Reporting Compliance Dispute Resolution

Collection Coordinator

Standard Chartered Bank

Jul 2006 - Mar 2007 (8 months)

Processed insufficient fund cases, evaluated cashier reports, and supported billing and collection systems to ensure accurate revenue posting and legal compliance. Conducted reporting, special projects, and public inquiries to maintain operational integrity.

Reporting Billing Compliance Customer Service Data Entry

Admission Coordinator

Iqra University

Oct 2004 - Jun 2006 (1 year 8 months)

Increased student enrollments through outreach activities, lead generation, and follow-up communications, and coordinated graduate admission applications for online and on-campus programs. Prepared marketing materials, conducted presentations, and built corporate relationships to drive recruitment.

Admissions Lead Generation Outreach Presentation Design Lead Follow Up Event Coordination