At Genpact, I manage the end-to-end GRNI process and drive timely resolution of aged items. I also prepare and monitor Paid On Time reports to track payment performance and SLA adherence.
I analyze business metrics and prepare RCA reports to identify process gaps and improvement opportunities. I track process KPIs and drive continuous improvement initiatives.
As a Process Developer at Genpact, I supported automation initiatives and resolved invoice and payment holds with vendors, buyers, and cross-functional teams. I also performed GRNI analysis, ageing reviews, and reconciliations.
Earlier, as a Process Associate at Genpact, I processed vendor invoices, managed invoice validation and matching, and performed TDS reconciliation. I hold a Master of Business Management from Department of Management Studies, Jodhpur.
