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Syed Ali Abrar

@syedaliabrar

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Tier II Technical Support Engineer at DevPandas, supporting US government websites and CMS workflows.

Pakistan

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What I'm looking for

I'm interested in remote and onsite opportunities where I can contribute to building scalable, accessible, and user-focused web applications.

At DevPandas, I support websites and CMS workflows for US municipalities and counties. In my current Tier II role, I investigate complex frontend, UI, CMS configuration, and content-rendering issues.

I use Chrome DevTools, HTML, CSS, JavaScript, and XML/XSD workflows for troubleshooting and root-cause analysis. I also support XML/XSD data conversion and digital municipal-code eBook publishing.

I coordinate technical workflows, QA, and delivery with the 30-member Web Development and Data Conversion team, working with US-based stakeholders to prioritize issues and coordinate resolutions.

Earlier, I built page layouts and migrated legacy content into Drupal, and developed dynamic web applications with the MERN stack. I'm focused on modern web development with React.js, Next.js, and TypeScript.

Experience

Work history, roles, and key accomplishments

Current

Technical Support Engineer - Tier II

Current

DevPandas

Oct 2026 - Present (1 month)

Handle complex Tier II escalations across Team, investigating frontend, UI, CMS configuration, and content-rendering issues.
Perform technical troubleshooting and root-cause analysis using Chrome DevTools, HTML, CSS, JavaScript, and XML/XSD workflows.
Coordinate the 30-member Web Development and Data Conversion team, overseeing technical workflows, QA, and delivery against US client deadlines.
Sup

Technical Support Engineer

DevPandas

Jan 2026 - Sep 2026 (8 months)

Troubleshot website UI, styling, rendering, and content issues across CivicPlus platforms.
Supported production websites and CMS workflows for US local government organizations.
Collaborated with US-based stakeholders and technical teams to investigate issues and coordinate resolutions.

Senior Web Developer

DevPandas

Jan 2025 - Dec 2025 (11 months)

Troubleshot website UI, styling, rendering, and content issues across US platforms.
Supported production websites, ebooks and CMS workflows for US local government organizations.
Collaborated with US-based stakeholders and technical teams to investigate issues and coordinate resolutions.
Supported frontend quality, accessibility, and data-conversion workflows.

Web Developer

DevPandas

Jul 2024 - Dec 2024 (5 months)

- Collaborated with teams to supercharge Drupal site accessibility and performance.
- Designed and built page layouts using HTML5, CSS3, JavaScript, and advanced CMS tools.
- Seamlessly migrated legacy content into Drupal, preserving structure, style, and consistency.

Customer Success Associate

Mindbridge

Jul 2023 - Jul 2024 (1 year)

Resolved customer issues for an international platform through structured troubleshooting, communication, and escalation handling.
Built strong stakeholder communication and problem-solving skills in a fast-paced, cross-functional environment.

MERN Stack

Game Train

Feb 2023 - Jun 2023 (4 months)

• Developed dynamic web applications using MERN stack technologies, enhancing user engagement for Game Train.
• Collaborated in agile sprints, optimizing front-end functionality and improving overall user experience.
• Implemented full-stack development practices, integrating UI/UX best practices to deliver high-quality solutions.

Frontend Developer

IT-Experts

Nov 2022 - Feb 2023 (3 months)

As a Frontend Developer at IT-Experts, I focused on creating engaging user interfaces that prioritized responsiveness and compatibility.
My work involved leveraging modern technologies like React.js to build components that improved user interaction and satisfaction.
Collaborating with backend teams allowed me to ensure seamless integration of APIs, which significantly enhanced application perfor

Lead Generation Executive

Elite Techlogix

Jul 2022 - Oct 2022 (3 months)

Performed web research, data collection, and lead-generation activities using structured scraping workflows.

Maintained organized prospect data and supported business-development operations with accurate research.