Open to opportunities

Suleiman Audu

@suleimanaudu

Message

I test fintech applications, resolve technical issues, and improve platform operations and user experience.

Nigeria

Message

What I'm looking for

I'm looking for a role where I can test applications, troubleshoot technical issues, support users, and collaborate with teams to improve fintech platform performance and user experience.

I've supported fintech platforms at Fonbnk through transaction monitoring, platform operations, and technical user support. I flagged and reported 15+ irregular transaction patterns and prepared weekly operational reports to help teams review performance and trends.

I've also tested fintech applications before release, identifying and documenting 30+ bugs and usability issues for developers to resolve. With a background in Computer and Communications Engineering, I focus on clear issue reporting, reliable troubleshooting, and smoother digital experiences for users.

Experience

Work history, roles, and key accomplishments

Market Maker / Platform Operations Support

Fonbnk

Jan 2023 - Jan 2025 (2 years)

Monitored daily platform transactions and flagged irregular patterns to support smooth operations. Prepared weekly activity summaries and operational reports for team review.

Platform Operations Transaction Monitoring Reporting Google Workspace

Application Tester

Fonbnk

Jan 2020 - Jan 2022 (2 years)

Conducted functional and usability testing on fintech applications, identifying and documenting system bugs. Collaborated with developers to improve platform stability.

Application Testing Quality Assurance Technical Troubleshooting

Customer Service Representative

Fonbnk

Provided technical and transaction support to users, assisting with account access and platform navigation. Documented recurring issues to improve support processes.

Customer Support Technical Troubleshooting Problem Solving