At CyberProof (A UST Company), I triaged and investigated 1,200+ security alerts monthly across cloud and on-premise environments, maintaining 98%+ SLA compliance for containment and escalation.
I correlated security telemetry in IBM QRadar and Microsoft Sentinel, contributing to a 28% reduction in MTTD. I also used Google SOAR playbooks in Tier-1 workflows, reducing manual lookup steps and average triage resolution time.
For malware and phishing investigations, I used Any.Run, Hybrid Analysis, and VirusTotal for initial triage, mitigating malicious files and URLs before system compromise. I also conducted IOC sweeps in IBM QRadar and reviewed false positives to recommend improvements to detection logic and rule coverage.
