As a remote AI & Content Quality Reviewer, I evaluate machine learning model responses for truthfulness, instruction following, logic, and safety. I identify hallucinations and unsupported claims by checking reliable primary sources.
I review responses against strict positive and negative constraints, including word limits, prohibited phrasing, and formatting requirements. I also write objective, evidence-backed rationales to explain comparative model rankings.
At Aegis Global Services (Client: Flipkart), I handled customer correspondence, order inquiries, and resolution workflows while maintaining a 90%+ CSAT rating. I verified shipment, billing, and policy details for return and replacement requests.
In educational administration and operations, I maintained records and tracking sheets using Google Sheets and MS Excel, and applied quality checks to keep data accurate. I work in English and Hindi and am available for fully remote work immediately.
