Looking for a job

Sonali Dhanetwal

@sonalidhanetwal

AEM L2 Support Engineer at Cognizant supporting Merck’s AEMaaCS releases, Cloud Manager pipelines, and production operations.

India

Message

At Cognizant, I support Merck’s AEM as a Cloud Service environments across Development, Stage, Preview and Production. I manage Adobe Cloud Manager pipelines and coordinate deployments, go-lives, rollbacks and post-deployment validation.

I also administer GitHub access and support Content Hub/MAM user provisioning and access reviews. I monitor application health with Dynatrace and CloudWatch, and coordinate issue resolution across development, QA, infrastructure and business teams.

Earlier at Cognizant, I supported AEM websites, live incidents and site migrations from Oracle WebCenter Sites to AEM. At Zensar Technologies Pvt. Ltd., I developed responsive web and hybrid mobile interfaces using HTML, CSS and JavaScript.

Experience

Work history, roles, and key accomplishments

Current

Senior Associate – AEM Operations & Support

Current

Cognizant Technology Solutions

May 2023 - Present (3 years 6 months)

Support AEMaaCS environments across Development, Stage, Preview and Production, including author, publish, dispatcher and Cloud Manager-related issues. Manage and monitor Adobe Cloud Manager pipelines, deployments and release activities; coordinate production go-lives, rollbacks and post-deployment validation.

AEM as a Cloud Service Adobe Cloud Manager AEM Authoring AEM Publishing Dispatcher Dynatrace Cloudwatch GitHub Administration Content Hub Moderate Acute Malnutrition Jira ServiceNow Confluence Access Governance Release Management Production Support

Senior Associate / Associate – AEM & Web Operations

Cognizant Technology Solutions

Apr 2014 - Jul 2019 (5 years 3 months)

Provided AEM website support, live incident management and content issue resolution; routed issues to the appropriate support teams when outside the AEM CoE scope. Supported new-market creation, site migrations from Oracle WebCenter Sites to AEM, component/UI fixes and JavaScript enhancements.

AEM Oracle WebCenter Sites HTML5 CSS JavaScript jQuery SASS Bootstrap Incident Management Website Migration UI Development

Software Engineer – Web & Mobile Development

Zensar Technologies

Dec 2010 - Feb 2014 (3 years 2 months)

Developed and maintained responsive web and hybrid mobile interfaces using HTML5, CSS3, JavaScript, jQuery, jQuery Mobile and PhoneGap. Implemented UI enhancements, AJAX integrations, responsive layouts and cross-platform porting for Android, iOS and BlackBerry devices.