Open to opportunities

Shreya Kunder

@shreyakunder

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Data entry professional with strong analytical and communication skills.

United Kingdom

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What I'm looking for

I seek a role that allows me to utilize my data analysis skills in a collaborative environment, focusing on impactful projects that enhance customer experiences.

I am a dedicated data entry professional currently working at Abbott Laboratories, where I manage patient prescription data through effective use of Excel and CRM systems. My role involves initiating calls to healthcare providers to collect and confirm prescriptions, ensuring the confidentiality of sensitive patient information.

Previously, I interned as an Assistant Psychologist at A V Baliga Hospital in India, where I engaged with patients and conducted assessments for behavioral disorders. My educational background includes a Master’s in Psychology from the University of Greenwich, which has equipped me with strong analytical skills and a deep understanding of human behavior.

In addition to my professional experience, I have developed SQL-based tools for data analysis, enabling insights into customer behavior and sales trends. I am passionate about leveraging data to drive decision-making and improve processes.

Experience

Work history, roles, and key accomplishments

Current

Contingent Customer Service

Current

Abbott Laboratories

Feb 2024 - Present (1 year 5 months)

Initiated outbound and inbound calls to GPs to collect and confirm prescriptions. Utilized Excel to manage, review, and organize a set of patient prescription data, and used CRM systems to access patient information, record call notes, and update records.

Microsoft Excel CRM Systems Data Entry Communication Skills

Assistant Psychologist

A V Baliga Hospital

Jan 2023 - Present (2 years 6 months)

Engaged with counselors and doctors in male, female, and child psychiatric wards. Conducted assessments for patients with behavioral disorders and used SPSS to analyze collected data.

SPSS Behavioral Therapy Data Analysis

Education

Degrees, certifications, and relevant coursework

University of Greenwich

MSc in Psychology, Psychology

Pursued a Master of Science in Psychology, focusing on advanced psychological theories and research methodologies. Developed expertise in various areas of psychology, preparing for professional practice or further academic pursuits.

Reva University

BA in Psychology, Literature & Journalism, Psychology, Literature & Journalism

Completed a Bachelor of Arts degree, specializing in Psychology, Literature, and Journalism. Gained a comprehensive understanding of human behavior, literary analysis, and journalistic principles.

MGM pre-university college

Arts & Humanities, Economics, Sociology & English

Studied Arts & Humanities with a focus on Economics, Sociology, and English. Developed a strong interdisciplinary foundation in social sciences and humanities.