Saurabh Singh

I’m a SOC Analyst with 2+ years of experience in security monitoring, incident response, alert triage, and log analysis within enterprise telecom environments. I focus on threat detection, end-to-end incident lifecycle management, and strengthening security posture through measurable improvements.

In my current role as a Service Monitoring Engineer (SOC) at Ericsson India Global Services, I monitor and analyze security alerts to identify suspicious activity, unauthorized access patterns, and threat indicators for timely detection and escalation. I use SIEM tools like Splunk, QRadar, and Microsoft Sentinel to review logs and analyze network traffic for anomalies and service degradation.

I coordinate incident triage and response workflows with Incident Managers and technical teams, ensuring SLA adherence during high-priority and critical incidents. I manage 20–30+ security and service incidents per operational cycle and lead root cause analysis (RCA) and documentation for 50+ incidents to reduce false positives and improve detection accuracy.

I also act as a key liaison between clients and third-party vendors during active incidents, communicating impact updates, coordinating investigation steps, and tracking corrective actions through closure. Certified as a Microsoft Security Operations Analyst (SC-200), I bring strong cross-functional collaboration, RCA rigor, and automation skills using Python, Linux Bash, and SQL, supported by AWS and Azure cloud security experience.