At HCLTech, I support Microsoft Intune and SCCM/MECM endpoint operations across Windows, macOS, iOS, and Android environments. This work covers enrollment, provisioning, compliance, and device lifecycle activities for an environment of 12,000+ devices.
I package and deploy Win32, Microsoft Store, and LOB applications, and troubleshoot installation and deployment issues. I also use the SCCM Admin Console for application and package management, device collections, and deployment monitoring.
I support endpoint patching and compliance with Windows Autopatch, update rings, and Windows Update policies. My work also includes SCCM/MECM operating system deployment and standardized Windows Autopilot onboarding.
I use PowerShell and Microsoft Graph API to automate repetitive administration and remediation tasks, and support vulnerability remediation and endpoint health activities. I also work with Security and Identity teams on device compliance controls, and maintain operational documentation and ServiceNow records.
