At Microsoft, I lead engineering strategy, platform modernization, and AI transformation across commercial business systems and revenue operations platforms. I transformed Sales Planning and Commercial Incentive ecosystems into an AI-native platform using agentic workflows and multi-agent orchestration.
I've driven more than 99.9% reliability for mission-critical services through architecture governance, reliability engineering, modern software practices, and AI-powered productivity. I create reusable AI accelerators, governance frameworks, and engineering standards that scale enterprise adoption.
Previously at CA Technologies, I built and led 50+ person global engineering organizations delivering sales, marketing, customer care, and support platforms. I championed Agile and SOA-to-microservices transformation, enterprise architecture, digital customer experience modernization, and post-merger integrations.
