Sara Jonathan
@sarajonathan
IT support professional at TANESCO who resolved hardware and software issues for over 100 end users.
TanzaniaWhat I'm looking for
At TANESCO, I provided first-line IT support to over 100 end users, resolving hardware and software issues within established SLAs. I also installed and updated software and supported system audits and security checks.
At Serensic AficaCompanyLimited, I designed and developed responsive web pages using HTML, CSS, and PHP, and created and optimized MySQL databases for web platforms. I also handled sensitive user data in line with data privacy regulations.
On AFRICAN TASTE, I developed a 2D cooking and restaurant-management game featuring traditional African dishes. I implemented interactive cooking mechanics and worked on customer orders, cooking timers, food serving, and coin-based rewards.
Experience
Work history, roles, and key accomplishments
IT Support
TANESCO
Apr 2026 - Jun 2026 (2 months)
Provided first-line technical support to over 100 end users, resolving hardware and software issues within established SLAs. Installed and updated software packages, ensuring compatibility with company standards and data protection policies.
Software Development
Serensic Africa Company Limited
Mar 2025 - May 2025 (2 months)
Designed and developed responsive web pages using HTML, CSS, and PHP, resulting in improved page load speed by 25%. Created and optimized backend databases using MySQL, ensuring seamless integration and data flow across web platforms.
Education
Degrees, certifications, and relevant coursework
St. Joseph University of Engineering and Technology
Bachelor's degree, Computer Science
2023 -
Pursuing a Bachelor's degree in Computer Science, expected to complete in 2026.
Loleza Girls High School
Advanced Certificate of Secondary Education, General Studies
2021 - 2023
Completed Advanced Certificate of Secondary Education from 2021 to 2023.
St. Augustine Tagaste Secondary School
Certificate of Secondary Education, General Studies
2017 - 2020
Completed Certificate of Secondary Education from 2017 to 2020.
Tech stack
Software and tools used professionally
Availability
Location
TanzaniaAuthorized to work in
Salary expectations
Job categories
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