Open to opportunities

Saptadeep Pramanik

@saptadeeppramanik

Message

UI/UX Designer with a passion for user-centered digital products.

India

Message

What I'm looking for

I am looking for a role that fosters creativity and collaboration, where I can contribute to impactful design solutions and grow my skills in user experience.

I am a dedicated UI/UX Designer with around 2 years of experience in creating user-centered digital products. My journey began at Neewee, where I designed intuitive user interfaces for core products, significantly improving usability and workflow efficiency. I thrive in collaborative environments, working closely with stakeholders to deliver impactful solutions that enhance user experiences.

My expertise lies in building high-fidelity wireframes and prototypes using Figma, ensuring alignment with WCAG design systems. I have conducted extensive user research and usability testing to identify pain points and optimize user experiences. My commitment to maintaining internal design documentation and user flow diagrams has facilitated seamless collaboration across cross-functional teams.

In addition to my design skills, I have a strong background in customer support, where I resolved over 93% of monthly queries, enhancing operational efficiency. I am passionate about continuous learning and have earned certifications in Google UX Design and IBM's Enterprise Design Thinking.

Experience

Work history, roles, and key accomplishments

Current

UI/UX Designer

Current

Neewee

May 2024 - Present (1 year 1 month)

Designed intuitive UI for core products (Bodhee Scheduler, Studio, Change Point Analysis) improving usability and workflow efficiency. Built high-fidelity wireframes and prototypes in Figma, aligned with WCAG, design systems, and stakeholder input. Conducted user research and usability testing to identify pain points and optimize user experience.

Figma User Research Usability Testing UI UX Design Prototyping Wireframing Design Systems

UI/UX Design Intern

Neewee

Aug 2023 - Present (1 year 10 months)

Revamped the UI for Bodhee Production Scheduler using modern design principles, improving task efficiency and workflow clarity. Created low- to high-fidelity wireframes and prototypes in Figma based on agile feedback. Conducted user research to identify usability gaps and inform design improvements.

Figma UI UX Design Wireframing Prototyping User Research Agile Methodologies Interaction Design

Customer Support Specialist

Udaan

Aug 2020 - Present (4 years 10 months)

Resolved 93% of 1000+ monthly queries, enhancing operational efficiency and client satisfaction. Collaborated with internal tech and product teams to streamline customer service workflows.

Customer Service Problem Solving Collaboration Communication Customer Support

Education

Degrees, certifications, and relevant coursework

KNS Institute of Technology

B.E Mechanical, Mechanical Engineering

Studied Mechanical Engineering, focusing on core concepts and applications. Completed the program through VTU, gaining foundational knowledge in the field.