SANGITA Sarkar
@sangitasarkar
Quality controller and research specialist improving accuracy through audits and analysis.
ZimbabweWhat I'm looking for
I’m an experienced Quality Controller and Research Professional focused on ensuring accuracy and quality in research and content workflows. I conduct sales audits for quality assurance in a marketing technology environment and identify quality issues in customer service interactions.
I bring deep expertise in internet research, information validation, and product/market research. I’ve supported ICA Research projects by performing competitive analysis, reviewing market trends and customer feedback, and delivering actionable research outputs.
From content structuring to editorial reviews, I work to maintain compliance with project guidelines while keeping quality high. I’m known for my analytical mindset, attention to detail, fact-checking, and clear communication that drives better team performance.
Experience
Work history, roles, and key accomplishments
AI Researcher & Content Ops
Remote Projects
Jan 2025 - Present (1 year 6 months)
Conducted internet research and information validation for ICA research projects, including product and competitive research. Supported content creation and review with fact-checking and quality assurance while maintaining compliance with project guidelines.
Quality Controller
OrionDFX
Sep 2021 - Present (4 years 10 months)
Conduct sales audits for quality assurance in a marketing technology environment. Identify and resolve quality issues in customer service interactions and provide actionable feedback to customer service representatives and management.
Education
Degrees, certifications, and relevant coursework
University of Calcutta
Post Graduation in Mass Communication and Journalism, Mass Communication and Journalism
Completed a post-graduation in Mass Communication and Journalism at the University of Calcutta in 2013.
University of Calcutta
Graduation with Honors in Mass Communication and Journalism, Mass Communication and Journalism
Grade: Honors
Completed a graduation in Mass Communication and Journalism with honors at the University of Calcutta in 2011.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
Skills
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