Sandra Egbroko
@sandraegbroko
Data annotation expert with a focus on AI and customer success.
What I'm looking for
I am a dedicated professional with a strong background in data annotation, customer success support, and account management. My experience includes leading annotation teams to deliver high-quality datasets for AI and machine learning models. I thrive in fast-paced environments, driving efficiency and innovation while ensuring data accuracy and client satisfaction.
Throughout my career, I have developed expertise in quality control, workflow optimization, and customer engagement. At Hugo Tech, I have honed my skills in assigning tags and annotations to various data types, collaborating with engineers and data scientists to refine guidelines, and improving model training data. My previous role as a Customer Success Manager at Bfree Africa allowed me to build strong relationships with clients, ensuring they maximize product value and satisfaction.
Experience
Work history, roles, and key accomplishments
Data Annotator
Hugo tech
Mar 2023 - May 2025 (2 years 2 months)
Responsible for assigning tags and annotations to various data types, ensuring accuracy and consistency in accordance with strict guidelines. Collaborated with engineers and data scientists to refine annotation processes and improve model training data.
Customer Success Manager
Bfree African
Dec 2021 - May 2023 (1 year 5 months)
Guided customers through product setup and adoption, providing training and resources to maximize value. Built strong relationships, addressed customer concerns, and collaborated with internal teams to enhance customer experience and prevent churn.
Account Officer
Accion Microfinance Bank
May 2016 - Mar 2018 (1 year 10 months)
Managed customer accounts, assisted with inquiries, and processed loans while ensuring compliance with banking regulations. Prepared financial reports and promoted banking products to clients.
Education
Degrees, certifications, and relevant coursework
University of Benin
Bachelor of Science, Banking & Finance
2015 -
Availability
Location
Authorized to work in
Job categories
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