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Sambou KONE

@samboukone

French Data Analyst at ObjectWays Technologies, annotating American Express-related customer-care transcripts and redacting sensitive data.

India

Message

At ObjectWays Technologies, I reviewed and processed French-language customer-care transcripts for an American Express-related project. I annotated and categorized conversations, applying project guidelines and redacting sensitive and personally identifiable information.

I also reviewed annotations and validated work before submission to support data quality. Earlier, as a Consultant / Trainer at AI.DATAINSIGHT, I provided guidance and training in web and digital technologies and supported data- and technology-oriented projects.

Experience

Work history, roles, and key accomplishments

Data Analyst – French Data Annotation

ObjectWays Technologies

Worked on an American Express-related customer-care data project, reviewing and processing French-language customer interaction transcripts. Performed data annotation, categorization, and sensitive-data redaction while maintaining high accuracy and quality standards.

Data Annotation Data Labeling Text Annotation Data Categorization Transcript Review Data Redaction Data Quality Control Data Validation Microsoft Office Excel Attention To Detail Analytical reasoning Confidential Data Handling

Technology / IT Professional

HCLTech

Worked in a professional technology environment involving technical operations and structured project workflows. Collaborated with team members to complete assigned tasks within defined project requirements.

Technical Operations Project Workflow Collaboration Problem Solving Communication Skills

Business Development Intern

BrightChamps

Communicated with prospective customers and supported business-development activities. Maintained professional communication with customers and internal teams in a target-oriented environment.

Business Development Client Communication Professional communication Target Orientation

Consultant / Trainer

AI.DataInsight

Provided technical guidance and training related to web and digital technologies. Supported data and technology-oriented projects requiring structured thinking and problem solving.

Web Technologies Digital Development Data Training Technical guidance Problem Solving

Education

Degrees, certifications, and relevant coursework

JAIN University

Bachelor of Technology, Electronics & Communication Engineering

Grade: 9.106/10

Completed Bachelor of Technology in Electronics & Communication Engineering in November 2024 with a GPA of 9.106/10. Final-year project focused on a Smart Battery Management System using deep learning.

École Nationale d'Ingénieurs Abderrahmane Baba Touré (ENI-ABT)

Engineering Degree, Computer Science & Telecommunications

Completed an Engineering Degree in Computer Science & Telecommunications in February 2020. Project involved developing a Student Management System using HTML, PHP, and CSS.